Dimitris Giovos Email & Phone Number

Edinburgh, Scotland, United Kingdom

* Carefully conduct audit ensuring each case is following the requirements needed to proceed customer's requests.* Carry out the detailed administration of data management.* Build positive relationships with customers and third parties in a personal manner.* Process all customer/third party queries promptly and professionally.* Respond to errors and ensure complaints are handled effectively.* Ensure established procedures are met and to a high standard.* Adhere to strict guidelines due to access to sensitive information. * Increase my responsibilities with ongoing training of new procedures.* Exceeding targets and deadlines.

Edinburgh City, Scotland, United Kingdom

* Dealing with arrivals and check outs following the hostels procedures.* Taking payments from guests in cash or credit cards.* Answering telephone inquiries promptly and professionally.* Dealing with and resolving customer complaints.* Being a point of contact for guests assisting with any queries.* Making reservations and allocate the rooms accordingly.* Completing the tasks with accuracy and attention to detail. Extra duties* Create an online database with the documentation of each department of the company.

London, England, United Kingdom

* Acting as head of the department in the absence of the manager.* Planned and documented audio assets.* Integrated and implemented audio assets using FMOD and Unity.* Ensured the code is efficient and it runs bug free.* Supported and oversaw our sound design team.* Testing and reporting bugs.* Daily cross department collaboration Refactoring process* Helped to enhance our development flow.* Designed and developed a naming/folder structure pattern.* Created a library with search engine for project documentation.* Trained our members on the State Design pattern.

Edinburgh, United Kingdom

* Rigged and de-rigged the event spaces.* Prepared and tidied the equipment on the warehouse.* Loaded and unloaded of the equipment.* Transport of the equipment and the crew to the events.* Maintained the cleanliness of the workspace.

Edinburgh, United Kingdom

* Working as a Designer in Sainted Media my duties were to create e-books with their audio books. * Guiding the voice over actors while recordings took place, and editing and repairing the audio. * This close-knit environment helped me understand the procedure of publishing a product from scratch.

Edinburgh, United Kingdom

* Working as a Barista/Bartender in one of Edinburgh top Afternoon Tea providers, assuring the highest level of customer service is delivered at all times. * Being flexible to work to the majority of the F&B departments of the hotel and responding to a range of different work situations.* This busy environment taught me to work quickly and efficiently as an individual or a part of a team so as to ensure excellent customer service.

Edinburgh, United Kingdom

* I was responsible for taking and delivering orders, cash handling, training and leading new employees.* This was a busy role with a strong focus on customer service and I was rewarded with many positive customer comments.* This experience helped me to earn better communication skills and maintain the time management efficiency under pressure.

Master Of Science (Msc), Sound Design

Dissertation: My dissertation’s title: Game or Instrument : Mapping a 3D game world to a procedural music engine. The aim of the project.

Ba (Hons) Music Production And Engineering, First Class

Distinction received for Bachelor Dissertation : Sound design for three short animation films.