Dimitris Kagioglou Email & Phone Number

As a seasoned Senior System Engineer, I bring over 10 years of comprehensive experience across multiple key IT sectors, collaborating in IT Teams and Working Independently. My expertise in networking encompasses working with vendors such as Fortinet, Cisco, Mikrotik, Ubiquiti, Dell, and HP, ensuring the design and maintenance of secure and efficient network infrastructures. I also specialize in managing servers from DELL, HP, IBM, and Cisco, alongside storage solutions like DELL EMC, Powervault, and NAS systems from QNAP and Synology.With a strong foundation in Microsoft technologies, I am proficient in administering Active Directory (AD), Group Policy Objects (GPO), DNS, DHCP, AD Connect, MS365, EntraID and Linux environments. My security experience includes deploying advanced Endpoint Detection and Response (EDR) solutions, preparing for Security Operations Center (SoC) onboarding, performing penetration tests, and implementing comprehensive security frameworks. I also have deep experience in backup solutions, particularly with Veritas, Veeam, and managing HP and Dell tape libraries.In telephony, I have worked extensively with both IP and analog systems from vendors like Unify (Siemens), Cisco CUCM, Panasonic, and Samsung. Additionally, I possess a strong understanding of industrial automation, particularly with SIEMENS PLCs and SCADA systems, and have expertise in integrating industrial data using OPC servers as a communication bridge.Moreover, I possess a strong background in business software, with hands-on experience in ERP and CRM systems, working closely with solutions from Entersoft, Softone, and other vendors. My expertise also extends to RDBMS administration and development, allowing for comprehensive database management and optimization. This diverse skill set allows me to tackle complex IT challenges with a holistic, solutions-driven approach.Additionally, I am well-versed in ISO 27001 and ISO 27002 standards, having worked on projects that involve establishing and maintaining Information Security Management Systems (ISMS), conducting risk assessments, and ensuring that security practices align with international compliance requirements.I hold a Bachelor degree in Information Technologies from the Kavala Institute of Technology with a focus on Industrial Informatics Engineering.Certifications:Mikrotik (MTCNA) | Code: 1701NA1274Mikrotik (MTCRE) | Code: 1806RE2231Mikrotik (MTCINE) | Code: 2001INE0072Proline & Casio Tax Spooler SystemsSeminars:Cisco CCNA R&S v3Cisco CCNP v2 R&SSiemens Basic Simatic S7