Dimitry Gerards

Dimitry Gerards Email and Phone Number

Reporting Analyst at ICUC @ ICUC
montréal, quebec, canada
Dimitry Gerards's Location
Hortolândia, São Paulo, Brazil, Brazil
Dimitry Gerards's Contact Details

Dimitry Gerards personal email

About Dimitry Gerards

I'm a self-motivated individual who is willing to work hard and take pride in my work. I have a strong analytic mind-set with an eye for detail. I have a wide range of work experience in the IT, Finance and Social Media sectors, always meeting or exceeding my expectations. I have worked as part of a team as well as independently. I’m willing to learn new skills and embrace change.

Dimitry Gerards's Current Company Details
ICUC

Icuc

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Reporting Analyst at ICUC
montréal, quebec, canada
Website:
icuc.social
Employees:
320
Dimitry Gerards Work Experience Details
  • Icuc
    Reporting Analyst
    Icuc Feb 2018 - Present
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  • The Story Lab
    Reporting Analyst
    The Story Lab Oct 2012 - Feb 2018
    São Paulo Area, Brazil
    * Develop custom Social Media Reports* Weekly Social Media Report covering a wide range of social media platforms: Facebook - Twitter - Instagram - YouTube - Pinterest* Reporting on Post Performance metrics, channel growth, competitor analysis* Social Media Campaign Performance Reporting* Social Listening Tools and Daily Listening Reports
  • Icuc, An Iprospect Company
    Moderation Specialist
    Icuc, An Iprospect Company Sep 2011 - Oct 2012
    São Paulo Area, Brazil
    * Moderate Facebook & Twitter page of client* Handle escalations to the proper channels* Remove profanity* Identify Trends
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  • Cit Group (Nederland) B.V.
    Compliance & Booking
    Cit Group (Nederland) B.V. Apr 2009 - Oct 2010
    * Ensure Compliance of all received contract documents* Liaise with Sales Support and Sales Team* Internal Audits* Correct Booking Errors
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  • Cit Group Finance (Ireland)
    Senior End Of Lease Administrator - Northern Region
    Cit Group Finance (Ireland) Aug 2005 - Apr 2009
    * Interviewing and recruitment of new employees* Creating and distributing backlog and pipeline reports to the team* Run weekly strategy reports to identify problem areas* Report monthly to department Manager* Present quarterly results to the team and department Manager* Deal with escalations* Training of new employees* Reduce End of Lease Backlogs* Negotiate End of Lease options with customers* Quotation of Early Settlement Figures* Work together with Collections Team on delinquency issues* Work together with Sales Team on tech refreshes* Maintain relationships with key-accounts* Reconcile returned assets
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  • Xerox Europe Ltd
    Technical Support Agent
    Xerox Europe Ltd Jun 2003 - Aug 2005
    * Stand-in Team Leader* Monitor Service Levels* Prepare weekly team roster for the different shifts* Frontline technical support for the Dutch and Belgian market* Process Champion: Train new and existing staff
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  • Brainwork Systems Bv
    System Administrator - Trainee
    Brainwork Systems Bv Oct 2002 - Apr 2003
    * Pre-install and prepare new systems for delivery to end-customer.* Fix PC’s brought in for repair by Field Engineer* Handle incoming phone calls and offer technical support* On occasion assist Field Engineer on-site* CAT 5 Wiring and cable testing

Dimitry Gerards Skills

Process Improvement Management Strategy Leadership Account Management Customer Relationship Management Forecasting Negotiation Team Leadership Crm Change Management Six Sigma Recruiting Sales Operations Microsoft Excel Teamwork Project Management Customer Service Analysis

Dimitry Gerards Education Details

Frequently Asked Questions about Dimitry Gerards

What company does Dimitry Gerards work for?

Dimitry Gerards works for Icuc

What is Dimitry Gerards's role at the current company?

Dimitry Gerards's current role is Reporting Analyst at ICUC.

What is Dimitry Gerards's email address?

Dimitry Gerards's email address is dg****@****ail.com

What schools did Dimitry Gerards attend?

Dimitry Gerards attended Hu University Of Applied Sciences Utrecht (Hogeschool Utrecht), Roc De Amerlanden (Mbo), Christelijk College Groevenbeek (Havo).

What skills is Dimitry Gerards known for?

Dimitry Gerards has skills like Process Improvement, Management, Strategy, Leadership, Account Management, Customer Relationship Management, Forecasting, Negotiation, Team Leadership, Crm, Change Management, Six Sigma.

Who are Dimitry Gerards's colleagues?

Dimitry Gerards's colleagues are Alexander Sobecky, Jill Roel, Agnieszka Jablońska, Adina Z., Yann Deb, Daria Kalandyk, David Kennedy.

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