Manage logistics for Education Conferences/Trade Shows located around Australia

• Plan, design and execute exhibition displays for Industry Trade Shows i.e. Good Food & Wine show, local markets • Increase the revenue stream for weddings by actively promoting B Farm/Murray's internally and externally – through online advertising and Wedding Expo• Determine most effective advertising sources for the business• Maximise the potential earnings on special occasion days by designing and implementing onsite activations• Build relationships with 3rd party suppliers in order to promote the various restaurant offerings and local business within Port Stephens & Newcastle area. * Promote the area as a prime tourist destination by attending local Networking events• Assist the owner of the business to rebrand B Farm, by working with a Design Company to fine tune collateral and design assets. • Engage and brief a Social Media company to manage 3 brands across the business. Assist with setting up back end for this engagement

• Identify new business opportunities within the local corporate and social market for all venues• Convert enquiries through all channels including phone, social and walk ins• Weekly sales report (sales activities, function revenue and sales activities)• Create concepts/targeted campaigns to drive new business• Work closely with client to finalise all details of event• Prepare Event Orders for both the client and Operations Team • Introduce the concept of corporate business to the organization by mapping out the strategies and equipment required • Design corporate offering including catering options and price point• Work closely with Chef and Design Team to create Function Packages

Run and manage a 20 bed lodge for the Winter Season; Duties include:• Housekeeping - Ensure Lodge is kept clean and tidy at all times. Launder linen, full clean & sanitise of bedrooms, bathrooms and communal areas once guests have left • Hostess - Welcome guests and brief them on COVID Safe Plan. Ensure their needs are met at all times• Serve Breakfast and Dinner daily (prepared by Chef) • Assist Chef in kitchen, wash dishes

Corporate Event Planning | Styling | Entertainment | Catering | Cocktail | Conferencing | Product LaunchesResponsibilities:Sales • Generate new and repeat business through targeted sales calls • Site inspections of all venues for new & existing clients • Implement a relationship development program with new clients • Coordinate and host networking events to generate new sales • Manage client accounts and encourage further business growth through strong relationship management • Weekly sales reporting (sales activities, function revenue, forecasts and sales activities) • Work closely with Marketing on targeted campaigns to drive new business • Invoice creation and managementEvent Logistics • Work closely with client to finalise all details of event including but not limited to menu selection, entertainment, theming and audio visual • Prepare Event Orders for both the client and Operations Team (floor plans, menu items, signage, room set-up, entertainment, schedule, etc.) • Host weekly Operational meetings with Head Chef, Venue, Operation & Beverage Managers to ensure all Event Logistics are managed across the venue • Work closely with Head Chef and Beverage Manager on Function Menu to ensure menus are appealing, priced appropriately in line with the market while remaining profitable • Negotiate preferred supplier rates with Industry suppliers and book relevant suppliers for functions • Meet/Greet client at commencement of each function to complete customer satisfaction. Introduce client to their Operations Manager • Maintain streamlined Event Logistics processes across Roar Projects venues • Management of all Roar Projects offsite events as required

• Recruitment and induction of new employees across all Departments• Manage & co-ordinate attendance at yearly Education Conference • Work closely with Victoria Education Department on venue sourcing, booking, catering and execution of 10 Professional Training Days (run consecutively) for all Victoria School teachers• Maintain office culture by organising regular social events • Manage office and departmental operations• Review, develop, implement and manage all finance, accounting, billing, records management and auditing practices and procedures• Diary and email management for CEO• Domestic and International travel arrangements for CEO and Head of Education • Operate as part of the Management Team, attending monthly meetings and mentoring staff

Responsibilities • Manage & co-ordinate trade show and event platforms, related graphics and promotional activities to support Cequent’s mission and strategy• Assure that event presence supports the overall Marketing strategy and goals• Enhance trade show properties, updating with new technologies and innovation• Identify opportunities, sponsorships, promotions for marketing and sales• Ensure timely execution and production of key deliverables (including trade show communications and support materials)• Develop, manage & control the trade show and event budgets• Project Manage showroom refit for major customer on time and within budget

• Re-launch Club Membership Program as a Loyalty Program including;−Develop ongoing strategies to improve retention and acquisition rate−Design customer communications including membership letters, update on changes and targeted campaigns−Implement, manage and maintain a Partnership Program with relevant national companies−Set up fulfillment process including the management of stock levels of collateral and reporting−Work with external design and print team to produce marketing collateral• Represent the BIG4 brand and 180 Parks at 5 statewide caravan and camping shows back to back including;−Design a practical and effective 27sqm exhibition display stand based on the BIG4 Brand Guidelines−Create a competition to use as leverage for on the spot sales of BIG4 Loyalty membership and entice non-members to subscribe to newsletters • Managing EDM activities, including meeting with internal stakeholders to plan, create and deploy campaigns, and post campaign reporting• Developing and managing online platforms including social media and forums, including sourcing content and educating content contributors•Brand Management including;−Manage and oversee the correct use of the BIG4 brand and branding items −Maintain BIG4 brand through the development of marketing collateral −Oversee and manage the BIG4 brand use within cross promotions with partners−Liaise with Digital Marketing Communication Coordinator and Analyst to make sure BIG4 Brand used correctly online (website & social media) and in e-communications•Public Relations including;−Work with PR agency to ensure that a proactive approach is taken to the sourcing and action on PR opportunities on a local, regional, state and national level−Keep PR company up to date with internal campaigns, news and events−Manage PR reporting in a timely manner

Responsibilities:• Brief, schedule and manage all design work.• Manage all aspects of various projects at one time, ensuring they all run smoothly, on time and within budget.• Liaise with key stakeholders on progress of all projects.• Allocation and management of project tasks for Account Executives/Consultants.• Production of NAB’s brand and culture video communications.• Source and obtain quotes for print and other marketing items.• Attend to all needs of the Managing Director, including diary management, travel and accommodation, business and personal chores.• Responsible for all aspects of the Office Management, including management of office insurances and leases, ordering office stationery/business cards, negotiating corporate rates, new employee set-up reporting on expenditure, reconciling expenses and office refurbishment.• Event management: Research and co-ordinate venues for external workshop and events.Achievements:• Implementation and management of a 12 week campaign including but not limited to film direction, casting, arranging/supporting film crew, script writing, editing and event management. • Deployed a series of employee experiences as part of a comprehensive employee branding project for NAB.• Implementation of a fast and effective accounting system. • Designed, produced and implemented a creative and effective concept to display NAB’s in-depth Mortgage Process.• Completed office start-up, including purchasing and installation of IT and office equipment to be fully operational within 1 week.

Responsibilities• Develop sales opportunities whilst effectively servicing the needs of existing business• Host and conduct familiarisations, site inspections and entertain prospective and existing clientele• Sell all facets of Mirvac Hotels and cross sell other Mirvac properties• Prepare proposals for existing and new clientele

Responsibilities:• Ensure the customers experience exceeds expectation.• Ensure all OH&S Standards were in place.• Overseeing interior and exterior maintenance of multi million dollar yachts.Achievements:• Delivering exceptional customer service which resulted in repeat bookings from guests.• Working 24 hour days while still managing a smile.

Responsibilities• Develop and implement strategies to ensure repeat business from existing customers and create new business opportunities • Manage the conference and function space in order to maximize hotel occupancy • Prepare sales proposals and tailor make each conference to suit companies individual needs• Prepare run sheets for catering staff• Assist in all operations of the hotel and manage restaurant and front office staff• Prepare monthly eDM’s and adhoc marketing campaigns to new and existing customers• Marketing of all functions and events for the hotel• Secure exhibitors, advertise and co-ordinate running of Wedding Expo• Participate in interstate and local trade shows• Source facilitators, guest speakers and team building companies to meet the customer’s requirementsAchievements• Promoted from Sales Consultant role in 2005 to Conference Sales Manager in 2006• Managed a $1.5 million account base, which includes a diverse range of companies including Leighton Contractors and Energy Australia• Signed major preferred supplier agreements, estimating an additional $400,000 p.a.• Maintained hotel occupancy at 70%

Responsibilities:• Recruit, train and motivate team of 18 telemarketers to sell a loyalty club membership• Travel interstate as required to set up or re-build sales and administration teams • Train and supervise administration and customer service team• Develop scripts for telemarketers to assist in the sales process• Source leads for sales consultants• Develop marketing strategies with each hotel’s executive team to increase room revenue and drive more business through the food and beverage outlets. • Balance daily and weekly reports for hotel staffAchievements:• Set up a program in a foreign country and recruited a team of International telemarketers with different customs and work ethics to what I was accustomed to. • Improve sales from previous years by 25%.

As per Starwood Hotels and Resorts position with GMS Group

Sourcing Manager- Sourcing products from overseas supply base- Liaising with Asian Manufacturers (verbally and written)- Travelling to Asia to build business relationship with suppliers and source new material from the textile markets- Liaise with sales people on product required, prices and delivery timesImport/Operations Manager- Ensuring goods meet quality control- Organising inspection of goods in Asia and Sydney- Monitor orders to ensure goods will meet delivery times- Negotiating freight rates with freight forwarders- Data Entry- Customer Service