Dimo S. Email & Phone Number

Tempe, Arizona, United States

Responsible for the management and maintenance of GitLab, Artifactory, and SonarQube. Specialize in employing agile and DevSecOps practices to develop and provide automated self-service solutions for teams, facilitating easy adoption of these methodologies and tools.

Phoenix, Arizona Area

Managed company's IT infrastructure, encompassing on-premise Windows servers, Microsoft 365 cloud technologies, networking, PBX phone system, and data security and integrity. Collaborated with CFO and CEO to strategize and implement IT solutions while providing comprehensive end-user support.

Greater Phoenix Area

Offer technical support and information technology services to several clients including private individuals and businesses.

Phoenix, Az

• Communicated with a diverse client base to provide on-site and remote technical support for schools and businesses• Built Windows 7 images and used Sysprep to efficiently deploy them through a LAN• Improved efficiency by using batch scripts and automation for repetitive tasks• Installed a variety of hardware such as network switches, battery backups, data projectors, SonicWall firewalls, outdoor wireless bridges, and Ethernet cabling• Documented detailed records of the progress for assigned projects • Installed and configured Windows Server 2008 with Hyper-V for server virtualization• Completed Wi-Fi network and infrastructure projects in a timely manner using Aerohive access points

Phoenix, Arizona Area

• Provided on-site technical support and expertise to staff and students• Implemented and managed Google Apps for Education• Managed group access policies and login scripts in a Server 2003 Domain environment.• Maintained Active Directory and Microsoft Exchange user accounts, as well as security groups and file share access permissions.• Provided Windows computer support campus wide, including troubleshooting and training for staff.• Performed cost-benefit analysis and made equipment upgrade recommendations to management.• Handled product delivery and installation of equipment upgrades.• Tracked inventory of technology supplies and identified opportunities for cost savings of up to 90%.• Made occasional updates to school's website

• Monitored a lab of 44 computers, provided general computer training, and enforced lab policies.• Promoted to IT Staff and put in charge of managing computer lab (Nov. 2005).• Utilized Ghost imaging software to efficiently deploy 80 Windows XP-based systems.• Responded to help requests and provided problem troubleshooting for entire athletic department.• Assisted with technology projects and prepared periodic project status updates for management.

Troubleshot, repaired and configured computer systems at small businesses and private residencesCreated LAN/WLAN networks, removed malware, formatted/restored computers, set up equipmentProvided professional customer service and smooth communication with non-technical clients

Tempe, Az

• Prepared up to 30 meeting rooms in a team.• Promoted to Shift Supervisor after the first month based on leadership and organizational ability. • Lead a team of four subordinates to complete meeting space preparation utilizing a strict event schedule.• Coordinated with building managers to complete larger projects, provided customer service. • Voted Event Assistant of the Month by the building manager staff (March 2005).