Dimpal Bhat Email & Phone Number

Dubai, United Arab Emirates

• B2B and B2C lead generation by offering competitive value to outdated IT hardware products and recycling of same to maintain sustainability program
• Negotiating and closing deals through applying an in-depth knowledge of services
• Handling sales enquires online, in person and via telephone
• Organising inspection visits to office environments and evaluating the products according to market value
• Maintaining relationships with existing clients by tailoring techniques to their respective needs
• Sourcing and securing new clients through exploring new business avenues

Dubai, United Arab Emirates

• Built ongoing relationships with customers to ensure their satisfaction throughout their experience
• Created and delivered presentations to decision makers, leading to lead conversion
• Executed on outbound calling strategy to warm leads, leading to lead generation
• Maintained up-to-date knowledge of sales strategies and product offerings
• Practiced an empathetic approach and resolved customer issues
• Provided information to customers, which improved the adoption of new products

Mumbai, Maharashtra, India

• Built strong relationships with customers through positive attitude andattentive response.
• Mentored and guided employee to foster proper completion of assignedduties.
• Cross-trained and provided backup support for organizational leadership.
• Maintained team data and scheduled work data using excel andpresented same to customer using various power point functionalities.
• Demonstrated knowledge of company mission and goals and mentoredemployees in reaching objectives aligned with company core values.
• Conducted training and mentored team members to promote productivityand commitment to friendly service.

Pune, Maharashtra, India

• Led team of 8 members while providing customer service in ArchivingeCTD submissions in Veeva Vault.
• Assigned tasks on daily basis using client oriented tools and generatereports of same for tracking and presentation purposes
• Quality review and quality analysis using MS Office tools
• Monitor and track SLAs while providing support to Audit team
• Development and maintenance of team training plans, schedulingtraining and documentation of same
• Experience in Clinical Operations, EPIC, VEEVA Vault eTMF & ePMO(DMS)

Master'S Degree, Microbiology, General, A+

Activities and Societies: Hosting, Throwball, Dancing, Acting, Social Awareness Programs

Master'S Degree, Microbiology, General, A+