Let me introduce myself, I possess 8+ years of Industry experience (IT) and exposure in Desktop Support (Windows Based), Hardware and Network Support, Active Directories, VMware, Router, Modem & Switch, BMC Tool, Avaya, JIRA, HubSpot CRM Tool, Apple and Google Stores, Remote Support, Forti Client VPN, MS Teams, Antivirus software(s), MS Office, and Outlook. # E-Mail Client Configuration & Support remotely and physically (Microsoft Outlook and Outlook express).# Install, Configure, and administer VMware vSphere ESXi 6.7 / 6.5 / 6.0 (VMware vCenter, vMotion, HA, DRS).# Experience to handle Ticketing tools (BMC Remedy, e-helpline, HubSpot, Teamwork & Spiceworks).# Experience with Windows XP / VISTA / Windows 7 / Windows 8 / Windows 10 and MS Teams.
Cdac - Thiruvananthapuram (Outsourced)
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Technical Support EngineerCdac - Thiruvananthapuram (Outsourced) Apr 2023 - PresentMohali
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Technical Support EngineerC-Dac, Mohali (Outsourced) Jun 2016 - Mar 2023Mohali District, Punjab, India# Installation & Configuration of computer Systems under ERSS projects.# Installation & Configuration of IP Phones.# Installation of ERSS Application & related softwares.# Operating system related troubleshooting.# coordinating with developers for tracking defects and selecting test cases.# Deriving test scenarios for application updates .# Installation & Configuration of Mobile Data Terminals in Police Vehicles.# ERSS application modules training to clients .# (PRI ,MPLS and ILL lines ) related troubleshooting in coordination with (TSP).# Project related meetings and training programs with police officials on a regular basis..
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Network EngineerThinknext Technologies Jul 2014 - Jun 2016Mohali Phase11
Dimpal Kumar Skills
Dimpal Kumar Education Details
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, Electronics And Communications Engineering
Frequently Asked Questions about Dimpal Kumar
What company does Dimpal Kumar work for?
Dimpal Kumar works for Cdac - Thiruvananthapuram (Outsourced)
What is Dimpal Kumar's role at the current company?
Dimpal Kumar's current role is Tech Support Engineer.
What schools did Dimpal Kumar attend?
Dimpal Kumar attended Punjab Technical University.
What skills is Dimpal Kumar known for?
Dimpal Kumar has skills like Operating Systems, Network Administration, Communication Skills, Windows 7, Software Implementation, Erp Implementations, Computer Software Training, Remote Troubleshooting, Process Flow Documentation.
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DIMPAL KUMAR
Saharanpur -
3gmail.com, wns.com, exlservice.com -
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Dimpal Kumar
Sahibzada Ajit Singh Nagar -
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