Dimpho Kgabo work email
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Dimpho Kgabo personal email
Experienced Customer Service officer with a demonstrated history of working in the financial services industry. Skilled in Microsoft Word, Editing, Public Speaking, Teamwork, and Adobe Photoshop. Strong support professional with a Bachelor of Arts BA in Mass Communications focused in Public Relations and Journalism from Limkokwing university.
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Customer Experience AgentBotswanapost Jun 2022 - PresentGaborone, BotswanaTo drive the continuous improvement of service delivery through multiple channels by monitoring, measuring and reporting on different Customer Service performance indicators.To monitor and recommend interventions to improve service reliability, convenience, and accessibility.
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Tele Service OfficerBotswanapost Sep 2019 - Jun 2022Gaborone, South Eastern, BotswanaTo achieve a high level of professionalism in the timely handling of customer queries and complaints for BotswanaPost and actively cross-sell and up-sell BotswanaPost products and services to customers through the contact centre.To apply strong work ethic and attention to detail in achieving a high performance culture. Use effective communication skills and interpersonal skills to effectively deliver customer service to our valued customers. To effectively plan and organize work schedule to consistently achieve agreed individual performance targets and be held responsible for reporting.
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Customer Service OfficerBotswanapost May 2018 - Sep 2019To drive the continuous improvement of service experience and best practices for the organisation. To ensure that BotswanaPost has one view of the customer, understand customer needs and provides seamless service culture. To coordinate Customer Service Unit activities, events and administrative related duties.
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Customer Service AssistantBotswanapost May 2015 - Apr 2018Gaborone BotswanaI was responsible for Selling and promoting Botswana Post products and services.
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Assistant Traffic Safety (Intern Officer)Department Of Road Transport And Safety Jun 2012 - May 2014MolepololeMy responsibilities at the department included; Responsible for the coordination of Road Safety activities in the Kweneng DistrictOperation of Road Safety Education, Publicity and promotion of the Road Safety PlanProvision of advisory support service to youth clubs and other appropriate organisations involved in Road Safety initiatives
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Assistant ProJwaneng Town Council Dec 2010 - Feb 2011Media RelationsEvent managementCustomer careOther Related duties as assigned by management
Dimpho Kgabo Skills
Dimpho Kgabo Education Details
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Limkokwing UniversityPublic Relations And Journalism
Frequently Asked Questions about Dimpho Kgabo
What company does Dimpho Kgabo work for?
Dimpho Kgabo works for Botswanapost
What is Dimpho Kgabo's role at the current company?
Dimpho Kgabo's current role is Customer Experience at BotswanaPost.
What is Dimpho Kgabo's email address?
Dimpho Kgabo's email address is di****@****o.co.uk
What schools did Dimpho Kgabo attend?
Dimpho Kgabo attended Limkokwing University.
What skills is Dimpho Kgabo known for?
Dimpho Kgabo has skills like Social Media, Microsoft Office, Powerpoint, Public Relations, Public Speaking, Microsoft Word, Facebook, Event Planning, Research, Photoshop, Microsoft Excel, Editing.
Who are Dimpho Kgabo's colleagues?
Dimpho Kgabo's colleagues are Betty Lapologang, Mpho Selalagae, Keabetswe Timothy Mononi, Peter Moloi, Obotseng Motlogelwa, Victor Oageng, Collen Rannyena.
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