Dimple Malhotra Email and Phone Number

Commercial & Retail Leasing, Marketing, New Initiatives

Noteworthy Attainments:• To identify, plan & execute corporate leasing of all commercial properties across Delhi, Mumbai, Kolkata & Bangalore;• Responsible for generating opportunities with existing customers and developing opportunities with new corporate’s;• Support the BU Head in development and monitoring of the business strategy / annual plan;• Managing the overall corporate leasing life-cycle (Lead Generation, Evaluation of lease offers, Negotiating terms & rentals, and deal closure, Lease agreement closure, customer relationship management and renewals);• Responsible for expansion of marketing channels, develop & maintain relationships, and network building with IPCs and corporate clients; • Relevant competitive benchmarking and studying market trends at the national level and micro-market level;• Co-ordinate with various cross functional’s viz. Legal, Projects ad MEP for timely execution of leasing of commercial properties;• Responsible for entire codification of marketing / branding consultants from project inception till launch & execution stage. For corporate & project level;• Managing sales and entire coordination for the high end residential luxury project. Identifying and Establish networking with channel partner’s active in luxury residential sales.Achievements: Achieved rentals at 20% premium at par from the market value.

Noteworthy Attainments: Handling Institutional & Channel Sales for the Residential division for Delhi/NCR region. Harmonization with different departments to ensure timely finalization of activities to ensure successful Launch of project from its inception. Responsible for Inventory/Property Management – Oracle ERP Supporting Sales Head in; Business Review’s, Formulation of Sales Policies and Audits Develop and Report analytics - Responsible for sales MIS for Pan India - Residential vertical. Functioning on standardization of all reports and their system automation. Successfully designed and implemented Lead Management Module and setting up contact centre team for Pan India residential vertical.Achievements: Initiated & successfully added Institutional sales as an additional arm to the Channel Sales. Rewarded for outstanding performance. Development and implementation of CRM solutions for management of queries for Delhi/NCR region.

Noteworthy Attainments: Ensured end to end resolution of complaints & disputes, plus managing day-to-day team correspondence. Involved in dealing with charge back’s from banks, reviewing credibility for invoices raised & providing customer with supportive details. Significantly handled collection projects as & when required & established a course of action for others to accomplish a specific goal while using appropriate resources. Worked toward the smooth functioning of process as well as ensured that KPI’s are met according to set standards & taking care of ad-hoc projects from time to time to ensure process improvements.Achievements: Started as an Accounts & Collection Officer and within span of 8 months progressed and handled Cancellation team and thereafter handling disputes.