Dimple Ananda Email & Phone Number

London, Gb

- Manage Safe House accommodation and services for trafficked ywomen and men.- Build relationships with external agencies and statutory bodies including other Non Governmental Organisations- Manage any associated outreach or other services. - Responsible for the general condition of any premises and to provide a high quality of support provision to service users. - Ensure all statutory, contractual and internal policy obligations around Health & Safety, Safeguarding, Data Protection and other matters as may be detailed are met

Kensal Rise

Programme Manager for the College of Policing's key strategic programmes:· Internal project management consultancy to the College’s Key Programmes Portfolio, including specialist planning and risk management and the setup of a PMO function.· Took on additional duties to support the College Transformation Portfolio to support the HR side of the Change Programme.· Introduced a ‘light touch’ tailored programme management methodology that was apt for the organisation whilst it was maturing as a professional body. This was highly valued by the Chief Executive Officer (CEO) and Directors.· Produced consolidated monthly Portfolio Level progress report for the CEO and Directors, scrutinising the Programme/Project level reports in liaison with the Business Planning unit to ensure the KPI’s were on target to deliver.· Coached project teams in the application of specialist project tools, techniques and processes, providing advice, guidance and training as appropriate. · Identification of inter-project dependencies and coordinating effort to ensure an integrated plan and coherent approach.· Provision of benefit realisation expertise, facilitating the benefits process and to ensure that suitable targets, measures and dependencies are defined.· Establishment of Portfolio governance and reporting structures.· Ensured Quality Assurance was consistent across the Projects/Programmes, since the PMO was newly established it was imperative that its benefits were being seen early and the PMO viewed positively rather than a burdensome additional administrative function for the organisation.· Line management of nine PMO Specialists across 10 Change Programmes.

Additional responsibility whilst PMO Lead.Interim Staff Officer to Chief Operating Officer– planning the work of Board and Committees, liaising with senior partners and CEO’s office and Chairs Officer, providing briefing for meetings with senior stakeholders (including Home Secretary and Policing Minister).

· Introduced PMO Office in the HR UNIT· Created and maintained plans for the agency’s transfer of staff to new organisations.· Producing monthly reports to the Board, which included risks, issues.· Responsible for ensuring the Internet/Intranet pages provided current information.· Monthly monitoring and support on the progress to work stream plans with project leads.· HR Lead for all statistical reports and providing monthly analysis to the Board, and escalating where required.· HR lead for the Information Management Project, this included all information HR owned, both soft and hard which dated back to the early 20’s. Successfully planned the completion of this task and assigned team members across the unit to weed data in consultation with the data protection act. This required some negotiation with the head of unit to provide incentives to complete tasks allocated.

Provided specialist project support services, tools and techniques such as: Programme Planning, Risks and Issues Management, quality assurance, stakeholder management, Lessons learned, Benefits realisationEstablished the programme planning process and ensured the key information was contained within the plan. Obtained realistic data from the team and stakeholders. Created detailed plans for work packages and reflected the key milestones on the Programme Plan. Tracked progress against the plans and identified issues and proposed potential alternatives to improving delivery or reduce risk to delivery. Identified interdependencies between projects and helped to manage these.Coached the team in the application of specialist project tools, techniques and processes, providing advice, guidance and training as appropriate. I provide the programme with benefit realisation expertise and guidance. In addition, I am also responsible for the following duties:•Configuration Librarian•Reddot publisher Internet/Intranet•Produce Monthly Highlight report for the Programme Board•SAP Shopping Cart and Goods Receipter •Recruitment exercises

Produced Lessons Learned reports quarterlyMaintained Risks & Issues RegisterProduced the Communications PlansMaintained effective communication with all stakeholdersResponsible for Secretariat functions for Boards.Updated the Mobile Information Micro site on a weekly basis for PNN users, and updated Intranet site to inform industry.Managed Work Packages for the programmeUpdated Project Plan Provided monthly updates to senior management teamOrganised Quarterly Mobile Information SymposiumConfiguration librarian

Providing support in an ITIL working environment with the service support team.Produced weekly/monthly management reportsProduced weekly compliance statisticsIdentified incidents and problemsAttended project meetings

Providing Change Management support in an ITIL working environment with the service support team.Ensured teams processed request for changes in accordance with Operational Level Agreements. Resolution or escalation of outstanding/in progress Requests for Change as appropriate.Produced change management notices. Gained greater understanding of the Police Information Technology and the impact of specific changes to the Police National Computer.Chaired Change Management Boards.

Provided secretariat support to programme and projects boards. These enabled me to have thorough knowledge of most of the projects within PITO, as they had some relevance to eachother or overlapped, in addition since I was providing support for the mission critical projects it was important that I was aware of the other projects within PITO.

2:1, Public Policy

Education record