Dimple Mittal Email & Phone Number

Chandigarh, India

Mohali District, India

Mohali, Punjab

• Create technical documentation for healthcare products (release notes, user guides/help centers, system management guides, troubleshooting guides, installation guides, and data models) using MadCap Flare and Oxygen XML Author.• Create videos using Adobe Captivate to demonstrate the workflow of complex features to enhance user assistance.• Make graphical representations to explain the functions of the various components of a product.• Hire, manage, and mentor a team of technical writers.• Provide guidance and direction to writers to partner with product teams and other stakeholders to develop and maintain clear, concise, and effective documentation.• Encourage team members to follow best practices and the Edifecs style manual.• Review and edit work done by team members to ensure the accuracy and completeness of documentation tasks.• Effectively plan and prioritize documentation tasks in order to meet release timelines.• Make interactive presentations to communicate the documentation status.• Promote knowledge sharing inside the team by developing resources that others can use to perform better, get new perspectives, and enhance the team's abilities.• Determine areas for process improvement, get buy-in from stakeholders, and develop an implementation plan.• Establish effective communication channel with the support and professional services groups to gather customer feedback and coordinate awareness sessions about product documentation team.

Sahibzada Ajit Singh Nagar, Punjab, India

Mohali, Punjab

Noida Area, India

• Develop technical documentation (product briefs, data sheets, and reference manuals) for general-industry microcontrollers using Adobe FrameMaker 7.x and DITA XML.• Lead a team of writers from Freescale and a strategic partner company in developing documentation and the associated standards, ways of working together, and best practices.• Participate and contribute to companywide efforts at improving the quality of technical documentation.• Institute and maintain an exceptionally-effective method for reviewing technical documentation (using Adobe Acrobat shared reviews).• Encourage the adoption of established best practises for producing high-quality technical documentation (key aspects: content outlines, document reviewing using Acrobat shared reviews, proper maintenance of revision histories, how to collaborate in a massively-distributed author and massive-reuse paradigm).

• Prepare analysis documents, user manuals, online helps, and release notes.• Conduct peer reviews of the work done by colleagues.• Prepare review logs and documentation process documents.• Conduct template and style creation training in Robohelp, FrameMaker, and MadCap Flare.• Create simulations in Captivate and embed them in Webhelp.• Conduct domain training to transfer knowledge in various functional areas.

• Work with Project Managers and Developers to understand new or updated applications, features, and products (internal and external).• Generate document templates, checklists, and guidelines required for various phases of the Software Development Life Cycle.• Maintain all documentation supporting the corporate web solutions, online helps, user manuals, and installation guides.• Prepare project plans, software requirement specification documents, functional design specifications, data flow diagram specifications, technical manuals, user guides, installation manuals, user acceptance test plans, unit/integration and system test cases, project closure documents, change requests, and presentations related to the project.• Generate timesheet trackers, request log sheets, and weekly project projection sheets. • Assign project codes and change request identification numbers to the received requests after checking the relevant approvals.• Update project initiation requests and change requests into the relevant databases.• Write pop-up error messages/informational messages and provide text to developers as needed.• Ensure material, content, and deliveries are relevant, consistent, complete, and accurate.• Maintain application and source code backups in Visual Source Safe.• Capture images through Snagit with special effects to make the documents attractive and prepare Network Diagrams in MS Visio to illustrate the complete project structure.

• Analyze the requirements of the client. Study data and conduct in-depth interviews with subject matter experts to understand the product.• Prepare a Software Requirements Specification document consisting of data flow diagram specification, entity relationship diagram specification, screen specifications, menu specifications, and database specifications to settle everything between the client and developers.• Prepare a sample database in Power Designer/MS Access and prototype screens in Power Builder for the developers to work.• Prepare multimedia presentations in Flash-MX/Swish/PowerPoint.• Generate user manuals, timeline charts and illustrations.• Create product instructions, articles, project proposals, training materials, brochures, online documentation, and help systems.• Edit, standardize, and review the content prepared by other writers.• Produce or arrange for illustrations, charts, and photographs to be included in publication and prepare rough drafts for review with the Project Managers.

Diploma In Cyber Law, Internet Security And Cyber Crime

Certification In Instructional Designing

B-Tech, Electronics And Tele Communication