Dimpy G. Email & Phone Number

• Managed relations with international partners and business stakeholders (B2B) across the globe, contributed to drawing up contracts, headed Revenue/cost Reconciliations & supported RFI or RFP with vendors
• Key point of contact for the Data Clearing house and Financial clearing house vendors, which led to the smooth flow of critical data and communication
• Developed 85% custom Microsoft Power BI dashboards, visualizations, and interfaces with Microsoft SSRS to deliver meaningful and actionable insights, which were used to make critical business decisions
• Responsible for managing the databases, enhanced databases by coding numerous macros leveraging SQL and cross-database joins, used Oracle SQL developer to implement changes which boosted the processes by 80%
• Dealt with data lake and data mapping, synthesized current business intelligence data to produce reports
• Automated Reconciliations processes using VBA & SQL, which maximized the efficiency and reduced the time by 90%

Toronto, Canada Area

• As a part of the Digital team, I was responsible for the quality of the search data, designing test plans, creating user stories, developing mitigation plans, which resulted in rendering a hike in the search quality
• Worked hand in hand with Business to elicit and document complex requirements, led work streams by acting as a project lead, applied excellent escalation skills which diminished the chances of significant service.
• Acted as liaison between business stakeholders and technical partners, collaborated with Technology partners, and provided recommendations
• Monitored KPIs and generated custom reports and visualizations using Adobe Analytics on all the data relating to website user interaction, which was utilized to make development decisions
• Participated in the Vendor assessment process by performing API testing, accessibility testing, and validating data generation on Cloud Platform which played a key role in finalizing the vendor

• Pulled complex datasets from various data sources; manipulated and shaped the data using SQL, to get it into a structure that’s much easier to work with within the data visualization tools
• Coordinated with offshore & onshore teams in the development, maintenance and support of CRM application customizations
• Mastered how to operate various databases, manage large files and run reports in MySQL and Microsoft Excel to analyze business trends for Labdhi Marine
• Leveraged my tenure procuring Client interactive skills and deploying Tableau for Business intelligence and analysis
• Worked closely with Product Owner and Key Stakeholders to design BRD, create cross functional flowchart, process mapping, product backlog, sprint backlog, use case and to manage user stories
• Was responsible for data quality within the program, worked with project management team to improve the data quality

Post Graduation, Technology Engineer

Bachelor'S Degree, Electrical, Electronics And Communications Engineering