Dimpy Shah

Dimpy Shah Email and Phone Number

Certified Customer Success Manager | Program Management | Certified Product Management | Mapmaking & Location Technologies @ TomTom
San Francisco Bay Area
Dimpy Shah's Location
San Francisco Bay Area, United States, United States
Dimpy Shah's Contact Details

Dimpy Shah work email

Dimpy Shah personal email

About Dimpy Shah

With over 15 years of experience in technical program management and product development, I am a leader in the mapmaking and location technologies industry. Currently working as a Strategic Customer Success at TomTom, where I foster strong relationships with customers and monitor their experience with a product or service. With a proven ability to work with distributed teams through thought leadership and excellent problem solving, communication, interpersonal and people skills. I possess strong skill sets of developing new associations, good communication skills, and an eye for details. My core competencies include customer success, technical program management, and maps product development.

Dimpy Shah's Current Company Details
TomTom

Tomtom

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Certified Customer Success Manager | Program Management | Certified Product Management | Mapmaking & Location Technologies
San Francisco Bay Area
Website:
tomtom.com
Employees:
5164
Dimpy Shah Work Experience Details
  • Tomtom
    Tomtom
    San Francisco Bay Area
  • Tomtom
    Strategic Customer Success Manager
    Tomtom Feb 2019 - Present
    Amsterdam, North Holland, Nl
  • Tomtom
    Product Manager
    Tomtom Jan 2017 - Jan 2019
    Amsterdam, North Holland, Nl
  • Tomtom
    Product Owner
    Tomtom Sep 2012 - Dec 2017
    Amsterdam, North Holland, Nl
    As a Product Owner on an Agile Release Train, I work closely with 3 co-located SCRUM Teams, with my main responsibilities being:- Working with Operational Business Owner ,Technical Business Owner and the team to define and refine the product backlog, with clear descriptions and acceptance criteria- Continuously prioritizing the backlog , defining user stories, identifying clear subset ahead of the release and sprint planning sessions, and adjusting priorities at any time as urgent requests reach the teams. Yet, also protect the teams from unnecessary diversions to ensure the release and sprint goals are achieved- Active involvement with the team also helping them to stay focused and highly productive in a fast changing environment. With 3 teams, I am mostly available to clarify user stories and goals.- Aligning with various stakeholders across the organisation to gather input for the team or share team outputs
  • Tomtom
    Specifications Architect
    Tomtom Jun 2011 - Aug 2012
    Amsterdam, North Holland, Nl
    - Generating and translating requirements into specifications.- Creating and assembling text, charts, tables, solving methods and illustrations as needed to communicate specifications.- Interacting with and working to align involved parties across the organization/team
  • Tomtom
    Quality Training And Methods Coordinator
    Tomtom Apr 2010 - Jun 2011
    Amsterdam, North Holland, Nl
    - Organize and Realize Trainings for team or Maps Operational Unit Employees to ensure they are on the same Education & Training Level and apply the valid Processes, Specs and Tools- Local technical support for in-house production related tools & processes- Assist in Install, Check and Roll-out TomTom Tools and Processes, as well as supervise that everyone is working with the same actual documents (Specifications, Methods, Guidelines) and Tools- Provide Technical support to PM/PCO in writing Project Instructions
  • Tomtom
    Technology Integration Coordinator
    Tomtom Feb 2009 - Apr 2010
    Amsterdam, North Holland, Nl
    - Project Planning and execution for creating a GIS based website (www.spoider.com)- ArcSDE Database Administration.- Preparing Project related documents.- Organise and Impart training to different users within the organization on Tele Atlas Products and ESRI functionalities.
  • Reliance Energy Limited
    Assistant Manager, Gis
    Reliance Energy Limited Aug 2007 - Dec 2008
    Mumbai, Maharashtra, In
    - Managing and executing the entire project of the Feeder Manager Configuration (ArcFM 9.1).- Data Creation/Migration- QA/QC of the data along with data updation.

Dimpy Shah Skills

Gis Agile Methodologies Microsoft Excel Requirements Analysis Scrum Esri Erdas Imagine Arcgis Arcsde Spatial Databases Spatial Analysis Gps Product Specification Management Databases Project Management Mapinfo Remote Sensing Arcgis Server Project Planning Global Positioning System Geographic Information Systems

Dimpy Shah Education Details

  • Symbiosis Institute Of Geoinformatics
    Symbiosis Institute Of Geoinformatics
    Gis
  • Symbiosis Institute Of Geoinformatics
    Symbiosis Institute Of Geoinformatics
    Ms Geoinformatics
  • Delhi University
    Delhi University
    Environmental Science
  • Carmel Convent School
    Carmel Convent School
    High School
  • Stanford University Graduate School Of Business
    Stanford University Graduate School Of Business

Frequently Asked Questions about Dimpy Shah

What company does Dimpy Shah work for?

Dimpy Shah works for Tomtom

What is Dimpy Shah's role at the current company?

Dimpy Shah's current role is Certified Customer Success Manager | Program Management | Certified Product Management | Mapmaking & Location Technologies.

What is Dimpy Shah's email address?

Dimpy Shah's email address is di****@****ail.com

What schools did Dimpy Shah attend?

Dimpy Shah attended Symbiosis Institute Of Geoinformatics, Symbiosis Institute Of Geoinformatics, Delhi University, Carmel Convent School, Stanford University Graduate School Of Business.

What are some of Dimpy Shah's interests?

Dimpy Shah has interest in Social Services, Children, Traveling, Environment, Meeting People, Animal Welfare.

What skills is Dimpy Shah known for?

Dimpy Shah has skills like Gis, Agile Methodologies, Microsoft Excel, Requirements Analysis, Scrum, Esri, Erdas Imagine, Arcgis, Arcsde, Spatial Databases, Spatial Analysis, Gps.

Who are Dimpy Shah's colleagues?

Dimpy Shah's colleagues are Sneha Waghmare, Dattatraya Chobhe, Baljeet Bedi, Bogdan Arsić, Jerry Tseng, Sachin Sutar, Twinkle Rathore.

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