Software Administrator
CurrentThe PSG Software Administrator is expected to help plan, test, implement and administer technologies that drive significant client value for the company in a measurable manner. The role is designed to liaise with the different business units and departments and will report to the Director of Labs. The role is expected to perform the following core functions - 1) Compass Administration, 2) Labs Project Coordination and 3) Special Projects for Shared Services.Tasks and Responsibilities:• Overall maintenance of QA and Production environment of Compass• Testing of new features in the QA environment• Randomly checking correct usage of the application and reporting findings for quality control purposes• Reporting bugs found in the application• Configuring roles in the application• Creating new user accounts and deactivating accounts as necessary• Ensure tool efficiency and user compliance• Generate relevant reports• Creating project plan timelines• Coordinating with other departments re-various project needs• Researching tools when applicable