Portfolio Services Analyst - Operations
Mississauga, Ontario, Canada
• Provides day-to-day delivery of critical lending operations processes including loan administration and servicing activities. • Supports the execution of payments, transactions, service requests, administrative activities and processes and fulfillment of stakeholders’ inquiries/requests within relevant service level agreements. • Collaborates with stakeholders to promote efficient and effective processes and work flow, establish positive working relationships across the organization and to achieve operational and business results and deliver the intended customer and employee experience.• Lending operations which includes specialized operations processes and activities for mortgages, consumer lending products, leasing and/or commercial lending products.• Performs administrative tasks such as distributing/collecting/filing/etc. documentation and information.• Data enters, reviews and verifies loan information and documentation for processing and/or further handling.• Completes complex & diverse tasks within given rules/limits and may include handling escalations from other employees.• Checks and reconciles information and documentation to ensure accuracy and completeness.