Dinar Khabibullin Email & Phone Number
Who is Dinar Khabibullin? Overview
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Dinar Khabibullin is listed as Operations Manager at ICL Group, a with 423 employees, based in Kazan, Tatarstan, Russian Federation. AeroLeads shows a matched LinkedIn profile for Dinar Khabibullin.
Dinar Khabibullin previously worked as Project Manager at I-Neti and Customer Facing Operations Manager at Gdc (Fujitsu Preferred Supplier Of Services). Dinar Khabibullin holds Bachelor'S Degree, Computer/Information Technology Administration And Management from Kazan National Research Technological University.
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About Dinar Khabibullin
Operations and project manager with a technical background.General work experience by country: UK, France, Germany, Sweden, Denmark, RussiaManagement technologies:ITSM systems:- Cherwell- Remedy- EasyVista- ServiceNowITIL:- Incident management- Problem management- Release management- Change management- Request management- Asset management- Knowledge managementExperience in managing technical teams as a team leader:- Virtualization (VMWare, Hyper-V)- Wintel (Windows Server, Active Directory)- Cloud infrastructure (Microsoft Azure)- NIX- Monitoring (Zabbix, SCOM)- Backup (NetBackup)- SharePoint- Exchange- Security (McAfee, F-Secure)- Database (SQL, Oracle)- SCCM- Image management- Citrix- Application packaging & Publishing- IntuneOfficial level of English at the GDC company level (ICL-Services): Upper-Intermediate Low-Mid.Work achievements:- Reaching green SLA zone for 5 projects- Positive feedback from the management and the customer on all projects- Successfully worked as a Major Incident Manager for 2 years in out of office time- MVP status in the department for personnel training, 3 team leaders successfully trained- Implementation of the process of encouraging employees of service projects at the level of the ICL-Services company, defending the process in front of the director of the ICL-Services company- Creation of the "Trend Analyze" process to optimize the Zabbix monitoring system for the project after the sale of the system to the project, as a result, within 3 months the total number of incidents was significantly reduced, the work of the teams was balanced, positive feedback was received from the customer- Received the GDC Award 2019 for professionalism and excellent performance in 2019 at ICL-Services- Successful business trip to Belgrade, Serbia within the workshop of accepting the France service project for ICL-Services companyPeculiarities of my work:- High pace of work- Always directed to work in a positive and friendly manner- High level of soft skills- High level of work with motivation of people- High level of English- Extensive experience in sharing knowledge, teaching people- High level of presentation skills
Dinar Khabibullin's current company
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Dinar Khabibullin work experience
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Project Manager
Current- Initiating and implementing projects to improve internal processes, resolve problems, implementing ideas of the company- Responsibility for internal processes of the company- Internal processes analyzing- Control of internal processes of the company
Customer Facing Operations Manager
- Direct work with customer as Customer facing role- Weekly and monthly report to the customer on the current results of the project within the presentation speech- Management of a service project in the amount of 100 people- Management of cross-functional teams: Incident, Problem, Release, Change, Request, SACM management- Management of team leaders- Conducting and facilitating calls with foreign customers- Creation and improvement of work processes- Controlling the quality and effectiveness of projects within the SLA- Distribution of tasks within the management team, control, organization of calls, facilitation, work with presentations- Acceptance of new services in projects- Promoting the sale of new services to projects- Building relationships with customers- Timely report in case of project escalations, immediate development of an improvement plan- Work in ITIL, ITSM systems- Work as a Major Incident Manager outside office hours to resolve P1 incidents, their support and reporting to the customer- Work as MVP for personnel training in the department- Writing documentation
Operations Manager
Responsibilities:- Management of service projects in amount of people up to 50 people- Management of team leaders- Conducting and facilitating calls with foreign customers- Creation and improvement of work processes- Controlling the quality and effectiveness of projects within the SLA- Distribution of tasks within the management team, control, organization of calls, facilitation, work with presentations- Acceptance of new services in projects- Promoting the sale of new services to projects- Building relationships with customers- Timely report in case of project escalations, immediate development of an improvement plan- Work in ITIL, ITSM systems- Work as a Major Incident Manager outside office hours to resolve P1 incidents, their support and reporting to the customer- Work as MVP for personnel training in the department- Writing documentation
Project Team Lead
Responsibilities:- Management of service teams within a foreign project- Control of SLA level of teams- Distribution of tasks, control, organization of calls, facilitation, work with presentations- Creation and improvement of team work processes- Work on team motivations- Timely reporting in case of team escalations, immediate development of a plan to improve work- Work in ITIL, ITSM systems- Writing documentation
Junior Project Lead
Responsibilities:- Working with teams within a foreign service project- Working with reporting- JML process management within the project- Distribution of tasks, control, organization of calls within the project, facilitation, work with presentations- Work in ITIL, ITSM systems- Writing documentation
Technical Support Engineer
Responsibilities:- Windows Server System Administration- System administration of Microsoft Azure cloud infrastructure- Work in ITIL, ITSM systems
Junior Engineer
Responsibilities:- Windows Server System Administration- System administration of Microsoft Azure cloud infrastructure- Work in ITIL, ITSM systems
Intern
Responsibilities:- Windows Server System Administration- System administration of Microsoft Azure cloud infrastructure- Work in ITIL, ITSM systems
Colleagues at ICL Group
Other employees you can reach at icl.ru. View company contacts for 423 employees →
Daria Pilshchikova
Colleague at Icl GroupSpain
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RS
Rufina Sarvarova
Colleague at Icl GroupTatarstan, Russia, Russian Federation
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YS
Yuldash Shafigullin
Colleague at Icl GroupKazan, Tatarstan, Russia, Russian Federation
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ПК
Павел Кармазин
Colleague at Icl GroupRussia, Russian Federation
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RN
Ramil Nasybullin
Colleague at Icl GroupTatarstan, Russia, Russian Federation
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AL
Alina Lavrova
Colleague at Icl GroupRussia, Russian Federation
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BB
Bogdan Buranov
Colleague at Icl GroupTatarstan, Russia, Russian Federation
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AS
Aidar Sultanov
Colleague at Icl GroupRussia, Russian Federation
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VC
Vladislav Chernov
Colleague at Icl GroupTbilisi, Georgia
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BF
Boris Firsakov
Colleague at Icl GroupTatarstan, Russia, Russian Federation
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Dinar Khabibullin education
Bachelor'S Degree, Computer/Information Technology Administration And Management
Professional Retraining, English Translator In The Field Of Business Communications
Frequently asked questions about Dinar Khabibullin
Quick answers generated from the profile data available on this page.
What company does Dinar Khabibullin work for?
Dinar Khabibullin works for ICL Group.
What is Dinar Khabibullin's role at ICL Group?
Dinar Khabibullin is listed as Operations Manager at ICL Group.
Where is Dinar Khabibullin based?
Dinar Khabibullin is based in Kazan, Tatarstan, Russian Federation while working with ICL Group.
What companies has Dinar Khabibullin worked for?
Dinar Khabibullin has worked for Icl Group, I-Neti, and Gdc (Fujitsu Preferred Supplier Of Services).
Who are Dinar Khabibullin's colleagues at ICL Group?
Dinar Khabibullin's colleagues at ICL Group include Daria Pilshchikova, Rufina Sarvarova, Yuldash Shafigullin, Павел Кармазин, and Ramil Nasybullin.
How can I contact Dinar Khabibullin?
You can use AeroLeads to view verified contact signals for Dinar Khabibullin at ICL Group, including work email, phone, and LinkedIn data when available.
What schools did Dinar Khabibullin attend?
Dinar Khabibullin holds Bachelor'S Degree, Computer/Information Technology Administration And Management from Kazan National Research Technological University.
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