Dina Badr Email and Phone Number

1. Responsible for first plus segment in cairo region, achieving assigned commercial target and market productivity with the region. 2. Conduct monthly meetings with the regional delegate for the assigned region to be updated with global direction / strategy for first portfolio and QNB First action plan.3. Responsible for coaching first RMs , monitoring their movement within branches network and report their mileage and mission requests to the head of first segment for validation.4. Review and approve exceptional requests to join first segment recommended by the branch and handle it with the head office department and top management .5. Approval for 95% granting facilities .6. Ensure service level is rendered at first lounges.7. Support the head of first market in evaluating the commercial and technical needs.8. Set action plans to achieve the required first’s target and monitor First RM’s weekly KPIs9. Analyze the portfolio regarding client’s behavior, history and product acquisition.10. Responsible for setting meetings with all QNBAA First Clients and ensure developing a long-term relationship .

1. Analyze the portfolio regarding client’s behavior, history and product acquisition.2. Responsible for first plus clients in 23 branches.3. Responsible for setting meetings with all QNBAA First Clients and develop a long-term relationship.4. Act as a focal point between the client and the related branch/back office departments to ensure completion and acceleration of all customer requests.5. Ensure reaching optimum First Clients’ satisfaction by assisting them through all banking needs.6. Represent QNBAA first segment benefits and conditions to ensure client awareness of all privileges.7. Cross selling banking products to the clients according to their eligibility.8. Attract new First clients by applying efficient sales techniques.9. Handle exceptional approvals recommended by the branch.10. Coordinate with the first market head to develop new ideas based on deep analysis of the market needs to attract potential first clients and maintain the existing ones.

Safwa Market Specialist:1. Coordinate with the heads of retail at the group level to establish action plans , execute them and follow up the achievements.2. Coordinate with heads of retail to develop new ideas based on deep analysis of the market needs to attract new Safwa clients and maintain the existing ones.3.Provide coaching and professional training to portfolio managers to manage their portfolios.4. Hold meetings with Safwa clients to present QNB ALAHL products and services.5. Handling exceptional approvals for Safwa clients recommended by portfolio manager , head office departments and top management.

Head of customer service ( Deputy branch manager)at NSGB :1. Act as the first assistant to the branch manager in a retail branch.2. Assume full responsibility of the branch and the branch team.3. Assume full charge in the absence of the branch manager.4. Specialization in retail marketing and cross selling with an objective to maximize bank’s productivity

Relationship Executive at NSGB : 1. Responsible for tamyouz segment in the assigned branch . 2. Maintain and develop cross-selling transactions through cultivation of account relationships3.Process and issue fund transfers, bank draft, certified checks, bank office currency exchange, check balances, cards applications, loan applications, verify customer signature, prepare swift messages , apply charges, determine way of settlement and maintain depositary account

- Working as Merchandiser.- Working as intermediate agent between new York and some factories in Egypt.- Handling orders for Calvin Klein and chaps .- Making charts and reports for each delivery to be sent to NY every week to be updated by production status .