Dina Dufalla Email & Phone Number

Omaha, Ne, Us

Omaha, Nebraska, United States

Le Mars, Iowa, United States

Directs, administers, and coordinates the activities of the organization in support of strategies, objectives and policies by the Chief Executive Officer and the Board of DirectorsEnsures that all organizational activities and operations are carried out in compliance with local, state and federal regulationsResponsible for general oversight of the Deposit Service Department, Regulatory Compliance Department, Information Systems and Security DepartmentManages approved projects from inception through implementation by prioritizing and scheduling staff assignments based on factors such as resource availability, project timelines, feasibility and business needsDetermines scope of projects and established timelines, works to ensure that milestones are met and projects remain on scheduleFollow up with project team members to resolve issues and ensure the tasks are completed

Norfolk, Nebraska, United States

Oversee Operations Officer and Staffing of five in the Operations Department.Responsible for organizing, managing and implementing operational policies, procedures and objectives.Responsible for the direction of all projects bank wide.Handle all Spec changes within the Institution.

Norfolk, Nebraska, United States

▪ Responsible for organizing, managing, and implementing operational policies, procedures, and objectives.▪ Oversees staffing.▪ Provides board direction for customer service, proof, bookkeeping, clerical support, and branch operations.▪ Developing of operational procedures.▪ Other responsibilities.

Norfolk, Nebraska, United States

▪ Responsible for managing a staff of 5 individuals.▪ Maintain designated ledger accounts for the bank.▪ Responsible for Claims with the Federal Reserve.▪ Coordinates internal and external customer service activities related to operations including balancing, reconciliation, NSF’s, return items, ACH, wires, fraud, cash position and supplies.

Norfolk, Nebraska, United States

▪ Respond to and resolve customer service related issues.▪ Daily Balancing of the Bank.▪ Incoming and outing wires both domestic and international.▪ Setting up customers and assisting customers with online banking both with consumer and business.▪ Process monthly Statements.▪ Operates and maintains proof machine.