Dina Hafez

Dina Hafez Email and Phone Number

General Manager @ Berlitz | English Language Academy Malta
Sliema, MT
Dina Hafez's Location
Sliema, Sliema, Malta, Malta
Dina Hafez's Contact Details

Dina Hafez work email

Dina Hafez personal email

Dina Hafez phone numbers

About Dina Hafez

Ambitious and detail-oriented Senior Operations Manager offering several years background overseeing production of services in travel & education. Polished in chalking out operational systems and processes, examining financial data and conducting quality checks. Cost-conscious and communicative professional familiar with business principles and operational management and budget development practices. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand.

Dina Hafez's Current Company Details
Berlitz | English Language Academy Malta

Berlitz | English Language Academy Malta

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General Manager
Sliema, MT
Website:
elamalta.com
Employees:
14
Dina Hafez Work Experience Details
  • Berlitz | English Language Academy Malta
    General Manager
    Berlitz | English Language Academy Malta
    Sliema, Mt
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  • Ef Education First
    Senior Operations Manager
    Ef Education First Nov 2020 - Jul 2024
    Malta
    View
  • Ef Education First
    Transportation Manager Uk & Ireland
    Ef Education First Oct 2017 - Oct 2020
    London, United Kingdom
    Overall management of the ground transportation department for UK & Ireland. Key responsibilities include budgetary control, team management, staff recruitment & training, contracting and managing suppliers, capacity management and consolidation as well as communication management. Main goals include improvement of the processes and systems, financial and quality driven results & driving the team towards financial and quality driven goals.
    View
  • Ef Education First
    Operations Manager
    Ef Education First Oct 2016 - Sep 2017
    Oxford, United Kingdom
    I ran EF Language Schools in Isle of Wight 2015-2016 and in Oxford 2016-2017. The role included planning and implementing every aspect of the operation including host family and staff recruitment and training, negotiating and contracting venues and suppliers, budgetary control, setting up quality targets, setting up academic and activity content for 1000+ students. Dealing with welfare and safety related matters and managing a team of 100+ members over summer period.
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  • Ef Education First
    Operations Manager
    Ef Education First Oct 2015 - Sep 2016
    Isle Of Wight
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  • Ef Education First
    Assistant Operations Manager
    Ef Education First Nov 2014 - Oct 2015
    Oxford, United Kingdom
    Overall operations and running of a summer language school for 14 – 18 year old international students.
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  • Ef Education First
    Sales Coordinator
    Ef Education First Oct 2013 - Oct 2014
    Helsinki
    Direct and indirect sales with customers for language travel courses and academic years abroad. Reached sales goal 1 in my first year.
    View
  • Ef Education First
    Activities Support Manager
    Ef Education First Oct 2012 - Oct 2013
    Malta
    Year around event planning and implementation for Language Travel students. In this role I was involved in supplier negotiations, capacity management, staff recruitment, staff management, sales, quality assessments and profitability.During my involvement with production in Malta the overall customer satisfaction rate increased from 3.3 to 4.01 out of 5.
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  • Travel Agency Hispania
    Holiday Representative
    Travel Agency Hispania Mar 2011 - Oct 2011
    Malta

Dina Hafez Skills

English Finnish Language International Negotiations Sales Purchasing Negotiation Event Management Events Coordination Event Planning Staff Management Customer Service Tour Operators Hospitality Hospitality Management Hotels Hospitality Industry Teamwork Marketing Communications Management Recruitment Microsoft Office Marketing Strategy Business Strategy Team Leadership Leadership Marketing Tourism Public Relations Training Public Speaking Project Management Social Media Marketing Business Development Operations Management

Dina Hafez Education Details

  • Haaga.Helia University Of Applied Sciences
    Haaga.Helia University Of Applied Sciences
    Business Tourism And Travel Management

Frequently Asked Questions about Dina Hafez

What company does Dina Hafez work for?

Dina Hafez works for Berlitz | English Language Academy Malta

What is Dina Hafez's role at the current company?

Dina Hafez's current role is General Manager.

What is Dina Hafez's email address?

Dina Hafez's email address is di****@****ail.com

What is Dina Hafez's direct phone number?

Dina Hafez's direct phone number is 44 1273 5*****

What schools did Dina Hafez attend?

Dina Hafez attended Haaga.helia University Of Applied Sciences.

What skills is Dina Hafez known for?

Dina Hafez has skills like English, Finnish Language, International Negotiations, Sales, Purchasing Negotiation, Event Management, Events Coordination, Event Planning, Staff Management, Customer Service, Tour Operators, Hospitality.

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