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1. Understanding client business processes from end to end.2. User requirement gathering from operational users and top-level management.3. Create business requirement document, timeline and other supporting documents4. Sharing knowledge of business processes and functional design documents with other team members especially developers.5. Working very closely with developers during internal testing and ensure that all functionalities meet the requirements.6. Support the UAT and SIT phase with key users and provide solutions for any issues occurred during the UAT and SIT process.7. Escalate bugs/errors to developers and conduct internal testing once fixed.8. Collect and update progress of developer daily tasks, consolidate into report documents.9. Conduct weekly progress update meetings with stakeholders to info latest progress of application development.10. Conduct training for key users and ensure user satisfaction.11. First layer of support for any issues or questions. Determine whether the issue is application issue, explanation or lack of application knowledge.

Currently working at AXA Mandiri Financial Services (AMFS) under PT. NTT-ITResponsible :1. Requirement Gathering with user to gather information about the project.2. Making flow process diagram.3. Define related table in database.4. Making document such as BRS, FSD,and BVT.5. Datawarehouse concept and mapping.6. Accounting system concept and mapping.7. Giving advise or help to resolve some issue under development.8. Assist developer during development phase.

This company is about IT vendor for banking, with my jobdesk such as:1. Create document system such as Capability List, FSD, etc. 2. Making UI design using microsoft visio (prototype UI Design).3. Create database and create positive test script.4. Testing application both frontend (UI) or database flow.5. Assist user when UAT testing or production issue (live).6. Assist programmer during development application.7. Presentation of design results to the user.

1. Create a database design (both model and database) according to the required application.2. Ensure the application created can work properly and finish on time.3. Create system designs such as flowchart, DFD, business process flow, and more.4. Testing programs both frontend and backend manually.5. Assist in the SLIK reporting process.6. Entry data in the backend.

Analyze and design the maintenance system aplication in reverse engineering