-Manages vendor performance for a portfolio of vendors – ensuring performance is aligned to contract, adheres to enterprise and business requirements, and holds vendors accountable for performance in all aspects of the relationship with the Bank including information security-Responsible for the identification and mitigation of vendor risks and issues, including understanding and management of Compliance risks associated with the Laws, Rules and Regulations aligned to vendors -Escalates and presents emerging risks for review and debate in governance routines, including Third Party Risk and Issue Management Meeting, Third Party Risk Governance Council and Third-Party Procurement Risk Council

-Implemented a Vendor Management Program that provided effective risk mitigation for 40 Third Party Relationships and oversaw Vendor Management responsibilities for 2 audits across multiple teams resulting in early issue closures and positive ratings-Facilitated monthly cross-functional Vendor Management Forum with Business Leads, Sourcing, Compliance and Risk that has provided training, project updates and exposure to emerging risks-Implemented end to end process for resource requisition approval through on-boarding for a global team of full time associates and contractors that produced more accurate financial forecasts and performance metrics

-Provided project management support for cross-functional teams responsible for outsourcing initiatives, supplier conversions, business site consolidations, divestitures, the implementation of new products and new technology-Integrated a optimization tool for banking center commercial deposit processing using Six Sigma that produced millions in savings within 2 years

-Managed $25 million in outsourced transportation services in the Northeast Market by building partnerships that ensured adherence to service level agreements with effective cost controls-Developed and implemented process used to quickly identify and correct negative trends in supplier service resulting in a 40% improvement in the number of service failures and a 50% reduction in problem resolution time

-Provided forecasts for loan losses and delinquency rates for a multi-million dollar loan portfolio that ensured proper funding of loss reserves-Consulted on project initiatives that reduced loan losses and delinquency rates

-Conducted quality control reviews and implemented a Customer Complaint Tracking System that identified associate training needs -Developed Loan Collections Compliance Training curriculum administered to 300 associates that led to error reductions

-Managed the capital budgeting process for a chemical business unit that confirmed return on investment, payback period and net cash flow and determined project prioritization