Dina Wright Email & Phone Number

Boston, Ma, Us

Boston, Massachusetts, Us

Customer Service:- Contributes to the daily functioning of the Student Employment Services through support of management responsibilities, phone calls, walk in customer support, and email responses.- Person of contact for all outside vendor inquires via email and phone calls.- Creates and maintains a safe environment for clients/faculty when discussing high-level confidential information.- Creates a well-rounded encompassing experience for in-coming students, returning students, faculty, staff, and parents from freshman year to graduation.Recruitment:- Coordinate and run Annual Job Fair Event, including the recruitment of nonprofit and for-profit companies. I have doubled the number of attending companies in 2016 and 2017 and tripled the number of attending companies in 2018.- Develop and execute marketing strategies for promoting and expanding part-time job listings.Employee Relations:- Liaison for off and on campus supervisor and employees.- Serves as confidential resource for employees with concerns regarding workplace employment procedures fairness and equality, harassment, discrimination, and any other personnel concerns.Payroll/ Compensation:- Works closely with Human Resource and Payroll to insure accurate and timely processing of student payroll and manages bi-weekly payroll process.- Assisted with execution of the minimum wage increase for all hourly employees.- Administering the payroll process, including timesheets and tracking balances. Works to meet weekly payroll deadlines.Project Management:- Coordinate and run on-campus Annual Job Fair Event including the recruitment of nonprofit and for-profit companies.- Successfully increased student recruitment attendance.Administrative:- Review and validates all hiring forms, I9, W4 and M4 forms. Responsible for employment verification letters.- Reviews all job descriptions, assigns grade levels, and maintains and updates the online job database.

Boston, Massachusetts, Us

- Demonstrate excellent customer service as first point of contact for students, internal departments and external agencies with questions relating to tuition bills, account payments, health insurance waivers and general University information. - Communicate to students on University charges and costs in a clear and concise manner; offer guidance and counsel on payment plans options, deadlines and administrative holds on accounts; answer basic financial aid questions on tuition bill. - Work with the Controller’s Office to rectify errors on account transactions; aid in reconciling and providing reports for monthly and year-end fiscal processing. - Validate and post check payments, student wire transfers, Veteran’s Affairs and internal awards payments; post online credit cards/ACH payments; verify accuracy on excess check and return to accounts transfers; monitor batch refund reports. - Reconcile Imprest Bank Account and daily deposits; prepare journal entries and post to general ledger on all University accounts; investigate and solve problems on deposit/payment discrepancies on internal departments and student accounts. - Maintain spreadsheet databases to review and track for accurate account distribution on all deposits received by University. - Provide job training and serve as resource on policy and procedures to new clerical staff in department. - Follow up and input Human Resources Advanced Payroll Payments to the CashPro system. - Adhere strictly to FERPA regulations on student privacy to ensure compliance.

Cambridge, Massachusetts, Us

- Updated and posted backed invoices to the database system in preparation for year-end reporting. - Managed filing system; maintained updated purchase orders, purchase requisitions and packaging slips. - Oversaw all email inquiries for classroom reservations and facilitated all requests on room changes; served as liaison for all Professors and TA/Fellows on all-related classroom needs. - Coordinated mailing process for entire department.

- Organized production meetings with members of Theatre Company; managed all rehearsal and notes with actors and director. - Administered all logistical setups, conducted site visits; created work schedule, supervised time and attendance. - Monitored and enforced program regulations and accountability on all parties for their duties and deadlines. - Interacted closely with board members, actors and volunteers to develop and execute Director’s vision.

Boston, Massachusetts, Us

- Provided excellent customer service as initial contact person for billing questions. - Implemented and enrolled students in the paperless billing options resulting in saving thousands of dollars for the department. - Assisted in daily office administrative operations; trained and mentored new student employees in department.

Human Resource Management Certificate

Bachelor Of Arts (B.A.), Theatre Arts

2017 Shrm Learning System For Shrm-Cp