Customer Service Advocate | Concierge Member Services | Tecs Team
Current
Jul 2024 - Present
AeroLeads people directory · profile
Dina Bernstein Email & Phone Number
Concierge Member Services @ Blue Cross NC | Insurance, Benefits
at
Blue Cross NC
1 work email found
@petpartners.com
LinkedIn matched
✓ Verified May 2026
4 data sources
Profile completeness 100%
Current company
Role
Concierge Member Services @ Blue Cross NC | Insurance, Benefits
Location
Raleigh, North Carolina, United States
Company size
Who is Dina Bernstein? Overview
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Quick answer
Dina Bernstein is listed as Concierge Member Services @ Blue Cross NC | Insurance, Benefits at Blue Cross NC, a company with 4989 employees, based in Raleigh, North Carolina, United States. AeroLeads shows a work email signal at petpartners.com and a matched LinkedIn profile for Dina Bernstein.
Dina Bernstein previously worked as Customer Service Advocate | Concierge Member Services | TECS Team at Blue Cross Nc and Customer Service Representative, Concierge Member Services, TECS Team at Blue Cross Nc. Dina Bernstein holds Associate In General Insurance; Certificate In General Insurance, Insurance from American Institute For Chartered Property Casualty Underwriter.
Company email context
Email format at Blue Cross NC
This section adds company-level context without repeating Dina Bernstein's masked contact details.
{first_initial}{last}@petpartners.com
86% confidence
AeroLeads found 1 current-domain work email signal for Dina Bernstein. Compare company email patterns before reaching out.
Profile bio
About Dina Bernstein
Dina Bernstein is a Concierge Member Services @ Blue Cross NC | Insurance, Benefits at Blue Cross NC. She possess expertise in insurance, property and casualty insurance, customer service, sales, underwriting and 47 more skills. Colleagues describe her as "I have had the joy of working with Dina over the last several years. Not only is she a great person to work with, she also handles my clients with excellent customer service. I would highly recommend Dina along with Danny Newton's office for anyone looking for a smooth transition and great experience within the insurance business."
Listed skills include Insurance, Property And Casualty Insurance, Customer Service, Sales, and 48 others.
Current workplace
Dina Bernstein's current company
Company context helps verify the profile and gives searchers a useful next step.
Blue Cross Nc
15 roles · 36 years
Dina Bernstein work experience
A career timeline built from the work history available for this profile.
Customer Service Representative, Concierge Member Services, Tecs Team
- Support and be committed to the mission, vision and values of the company by delivering seamless, energetic and innovative service solutions to increase stakeholder satisfaction and retain customers.
- Utilize probing and creative problem solving methods to resolve foundational customer inquiries on first contact. Document corrective measures and provide instructions as needed to internal business areas to ensure.
- Identify and obtain information and records from customers, members, providers and/or employer groups to correct/update information, claims and membership records when necessary.
- Recognize patterns of inconsistent and/or inaccurate claims filing practices among customers and providers, educate customers and providers on acceptable BCBSNC practices and policies.
- Perform phone/email outreach to BCBSNC vendors and business partners to resolve service issues.
- Identify, understand and anticipate customers’ unexpressed needs and concerns in a caring manner.
May 2020 - Jul 2024
Customer Service Professional, Concierge Member Services
- Provide exceptional support to BCBSNC Subscribers and Members with regards to policy benefits and claims.
- Accurately document all interactions with Members and/or Providers
- Coordinate with team members, other departments, providers and suppliers to achieve First Call Resolution and a positive member experience.
Aug 2019 - May 2020
Administrative Assistant
Stitch Castle Inc.
Nov 2018 - Aug 2019
Data Collector (Contractor)
Mar 2019 - Apr 2019
Customer Care Agent
Aug 2010 - Nov 2018
Claims Adjuster Trainee
Mar 2017 - Jan 2018
Administrative Assistant
Stitch Castle
Jan 2010 - Aug 2010
Insurance Account Specialist
Service of Property and Casualty Insurance PoliciesCounseling customers on adequate coverages and specific policiesState Farm Bank Product Marketing and SalesNotary Public
Mar 2004 - Dec 2009
Marketing Sales Specialist/Office Manager
Office ManagerSales of Property/Casualty/Life/Health/State Farn Bank Products.Counseling customers on adequate coverages and specific policies.Notary Public
Jul 2002 - Jan 2004
Jan 2000 - Jul 2002
Call Center - Licensed Insurance Producer
State Farm InsuranceCustomer Service DivisionCheshire CT
Jan 2000 - Mar 2001
Market Research
College InternshipAdminister Surveys for Marketing Department.Data Entry
May 1996 - Aug 1997
Seasonal Employee
What didn't I do... I was in Retail, Food Service, Entertainment and was a Market Research Intern / Lead.
May 1992 - Oct 1995
Cashier
Cvs
1990 - 1993
~3 yrs
Team & coworkers
Colleagues at Blue Cross NC
Other employees you can reach at bluecrossnc.com. View company contacts for 4989 employees →
NR
Natallia Russell
Colleague at Blue Cross NcDurham, North Carolina, United States, United States
View →
SS
Samuel Stevick
Colleague at Blue Cross NcRaleigh, North Carolina, United States, United States
View →
TM
Tenika Mcdade
Colleague at Blue Cross NcRaleigh-Durham-Chapel Hill Area, United States
View →
NO
Nakia Oden
Colleague at Blue Cross NcRaleigh, North Carolina, United States, United States
View →
AL
Audrey Lee
Colleague at Blue Cross NcRural Hall, North Carolina, United States, United States
View →
SH
Simantha Hamm
Colleague at Blue Cross NcSt Louis, Missouri, United States, United States
View →
JR
Joy Roediger
Colleague at Blue Cross NcAdvance, North Carolina, United States, United States
View →
AC
Amy Costello
Colleague at Blue Cross NcRaleigh, North Carolina, United States, United States
View →
RH
Retosha Howard
Colleague at Blue Cross NcDurham, North Carolina, United States, United States
View →
MS
Mandy Side
Colleague at Blue Cross NcClayton, North Carolina, United States, United States
View →
Natallia Russell
Colleague at Blue Cross NcDurham, North Carolina, United States, United States
View →
SS
Samuel Stevick
Colleague at Blue Cross NcRaleigh, North Carolina, United States, United States
View →
TM
Tenika Mcdade
Colleague at Blue Cross NcRaleigh-Durham-Chapel Hill Area, United States
View →
NO
Nakia Oden
Colleague at Blue Cross NcRaleigh, North Carolina, United States, United States
View →
AL
Audrey Lee
Colleague at Blue Cross NcRural Hall, North Carolina, United States, United States
View →
SH
Simantha Hamm
Colleague at Blue Cross NcSt Louis, Missouri, United States, United States
View →
JR
Joy Roediger
Colleague at Blue Cross NcAdvance, North Carolina, United States, United States
View →
AC
Amy Costello
Colleague at Blue Cross NcRaleigh, North Carolina, United States, United States
View →
RH
Retosha Howard
Colleague at Blue Cross NcDurham, North Carolina, United States, United States
View →
MS
Mandy Side
Colleague at Blue Cross NcClayton, North Carolina, United States, United States
View →
4 education records
Dina Bernstein education
Associate In General Insurance; Certificate In General Insurance, Insurance
American Institute For Chartered Property Casualty Underwriter
B.A., Communication Studies
A.A.S, Business
Hospitality Administration/Management
FAQ
Frequently asked questions about Dina Bernstein
Quick answers generated from the profile data available on this page.
What company does Dina Bernstein work for?
Dina Bernstein works for Blue Cross NC.
What is Dina Bernstein's role at Blue Cross NC?
Dina Bernstein is listed as Concierge Member Services @ Blue Cross NC | Insurance, Benefits at Blue Cross NC.
What is Dina Bernstein's email address?
AeroLeads has found 1 work email signal at @petpartners.com for Dina Bernstein at Blue Cross NC.
Where is Dina Bernstein based?
Dina Bernstein is based in Raleigh, North Carolina, United States while working with Blue Cross NC.
What companies has Dina Bernstein worked for?
Dina Bernstein has worked for Blue Cross Nc, Stitch Castle Inc., Rti International, Petpartners, and Stitch Castle.
Who are Dina Bernstein's colleagues at Blue Cross NC?
Dina Bernstein's colleagues at Blue Cross NC include Natallia Russell, Samuel Stevick, Tenika Mcdade, Nakia Oden, and Audrey Lee.
How can I contact Dina Bernstein?
You can use AeroLeads to view verified contact signals for Dina Bernstein at Blue Cross NC, including work email, phone, and LinkedIn data when available.
What schools did Dina Bernstein attend?
Dina Bernstein holds Associate In General Insurance; Certificate In General Insurance, Insurance from American Institute For Chartered Property Casualty Underwriter.
What skills is Dina Bernstein known for?
Dina Bernstein is listed with skills including Insurance, Property And Casualty Insurance, Customer Service, Sales, Underwriting, General Insurance, Microsoft Excel, and Employee Benefits.
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