- Investigate and verify newly personal and business credit cards applicationssubmitted to Capital One, to prevent potential identity theft fraud. - Review current accounts’ information, history, and status to determine proper action for possible fraud and/or suspicious activity or charges on the accounts.- Ensure all investigations are accurate according to policy and procedures, and all case notes are maintained as per the standardized notes.

- Arranging and planning personal and business trips for clients and company staff.- Advising clients and company staff on travel arrangements.- Cooperating with airlines and travel agencies for booking flights and accommodation.- Keeping track with flight changes and modifying booked itineraries accordingly.- Sorting all incoming information and getting it to the appropriate people.- Responsible for accumulating and maintaining the company’s database. - Processing all outgoing communication in the form of emails, letters, or other forms of communication.- Scheduling appointments, and meetings for the Manager.- Perform general clerical duties to include but not limited to: photocopying, faxing, mailing, and filing.- Composing and translating routine correspondence and memos. - Typing and translating reports including tables and texts.- Translating documents and presentations.