Dina Cox Email & Phone Number

Lake Forest Il

My current role acts as a front-line contact between Ecommerce Solution Manager (ESM), Sales and Customers. I respond to concerns related to eProcurement projects, gather required documents and communicate next steps. I monitor/manage day-to-day operational aspects regarding project and scope while maintaining the accuracy and validity of all projects. I work closely with internal colleagues to identify and remove barriers that may delay project completion. Manage communication amongst team members, functional departments and customer contacts.• Overseeing new eProcurement project alignment• Aiding in KeepStock Customer Managed Inventory (CMI) adoption discussions• Facilitate ePro Post Production projects to rectify mapping to meet customer specific needs

Lake Forest

Facilitate, coordinate and track KeepStock Vendor Manage (KeepStock OnSite & Track) opportunities among five service areas. Day to day activities includes scheduling, leading and communicating project status. Provide ongoing support, training and reporting for Sales, Branch & Customer Service departments. I have the ability to influence and build relationships cross-functionally while creating an environment that fosters teamwork to achieve a common goal. • Facilitating Greenville Distribution Center KeepStock OnSite Implementation• Contributing to Cummins Nationwide KeepStock Implementation (approx. 200 sites)• Nominated for Q4 Pinnacle Excellence Make the Team Better• Participated on Standardization of Opportunity Tracker, Implementation Appointments & Implementation Call

Northbrook

Manage the progression of customer install opportunities through Pre-implementation, Implementation and Post Implementation phases. Scheduled and lead remote KeepStock implementations utilizing web conferencing and any available communication channels to assist the customer with technology. Collaborate with Sales Employees and Customer Service resources to coordinate local and internal resources to facilitate data collection and KeepStock Installs.• Nominated for the Grainger Leadership Video Project• Conducted monthly meeting with KeepStock Subject Matter Experts engage communication and feedback

Served as the primary point of contact for 100 locations within Corporate Accounts. My portfolio consists of Baker Hughes, Halliburton, Enterprise and PPG with various locations across the country. I am responsible for developing relationships and uncovering new opportunities while offering appropriate solutions to exceed customer and management expectations. I utilize a proactive communication style to develop strategies, implement contract compliance, program development and presented Quarterly Business Reviews.• Annual Achiever 2008 and 2010• Exceeded sales goal for 16 consecutive months and finished 2010 at 133% (2nd highest in the country)• Increased Ecommerce growth by 35% in 2010 by remotely conducting presentations and training• Collaborated with Rustoleum to create a Custom Paint marketing campaign for Baker Hughes Corp which increased my sales by 46%• Installed 15 Vendor Managed programs with 7 pending opportunities that will be operational in Q2

Provided direct leadership to 25 travel counselors and managed 35 Mid-Market travel contracts. While leading my team, I successfully maintained a superior level of quality and customer service to internal colleagues and external clients. Provided reports to leadership to acknowledge our weekly and monthly progress. Implemented $20million in new business to our Corporate Mid-Market Division• Successfully oversaw daily operations, track revenue reports, maintain customer contracts, delivered monthly/yearly reviews, internal training, and hiring.

General/Business Law

Activities and Societies: Softball

Trade, Travel Management

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