Dinah Denis, Mis Email & Phone Number

Palm Harbor, Florida

Workforce Services

Tampa Fl

Project Manager of 9 Technical start-ups and close-out projects nationally for 1st and 2nd Quarter of 2017. Project Managed 14 Technical startups and close-out projects in 2016. • Joined as a Technical Support for Service Delivery in Tampa, promoted rapidly, through a series of increased responsibilities based on a strong technical background and understanding of network operations, implementation management, and team leadership performance.

Miami/Fort Lauderdale Area

• Installation of proprietary computer system hardware that impact programmatic activities, policies and procedures for FHP personnel • Law Enforcement Information Technology subject matter expert for ~200 Troopers • Install state owned programs and data entry systems for FHP covering 3 counties and Miami Regional communications center• Analyze, trouble shoot and provide root cause analysis; for all hardware and software issues• Liaison for local FHP personnel and IT Developers in Tallahassee.

Tampa, Fl

Managed 13 direct report staff – Led and coached 150 indirect staff on Performance Management Data, Electronic Document Management, workflow analysis and system integration. Responsible for overall budget, planning, organizing, hiring and execution of all activities within the MIS Department.• Immediately implemented IT protocol of obtaining secure sign access from Department of Economics, for all staff reducing new staff access wait period from 14 days to 2 days after employment. • Implemented Standard Operating Procedure for all Information Technology (nonexistent).• Launched paperless system from RFP to all phases of Project Management, in response to paperless storage and annual auditing needs.• Developed automated process; dashboard reporting, using computer information resources to support business requirements.

Educate individuals at an intermediate technical level, security concepts of operating systems and applications essential in maintenance of network environment.Developed material to motivate and engage students towards a higher level of development, instruction consisted of remote access, implementation and maintenance of software/hardware security monitoring tools, hacking and cryptography.

Tampa, New York

Implemented and managed the installation of complex equipment essential for Infrastructure Development; to allow for communication of optimal equipment. Managed monthly operational board meetings for review of network anomalies, root cause analysis, lessons learned; and provided detailed reporting to upper management nationally.

New York

Managed Backbone/Core Network equipment responsible for; installation, documentation, configuration of data communication and technology upgrades, consisting of >5000 devices in a 24/7 data center. This included facilitating system design, network upgrades, hub activations and technical support.

New York

Responsible for training and development of newly hired and seasonal employees with up-to-date material such as Method of Procedures (MOP), Process Improvement Methods, and System Changes, this included the supervision of 3 direct reports to prepare them for administration office functions with an employee ratio of 150:1.

Ms, Information Systems

Bs, Computer Science