Branch Support Associate
Current• Handling Complaints & queries related to the branch (CMS Champion) & responsible forthe branch's quarterly awareness sessions.• Responsible for educating the branch staff regarding HSBC's digital channels (DigitalChampion).• Handling marketing materials & making sure all they updated (MerchandisingChampion).• Daily processing of all operational transactions of the branch (Personal & Corporate),including but not limited to: cheques. transfers, taxes, term deposits & cashier orders.