As a seasoned professional with over 3 years of experience in Risk Management and Community Operations within IT and crypto FinTech sectors, I bring a robust skill set in global stakeholder management, complex issue analysis, and targeted project execution for effective issue resolution. My career journey has been marked by significant contributions at Uber and Juno Finance, where I excelled in identifying suspicious patterns, providing actionable insights for fraud management, and training new joiners to ensure adherence to critical procedures.At Uber, I led multiple projects including Project Yen in Japan, Project Zero in Hong Kong, and Project Pattern across North Asia, each focused on addressing region-specific challenges and enhancing policy development. My efforts resulted in improved work efficiency and reduced fraudulent activities. At Juno Finance, I achieved exceptional client management results, maintaining a 98% CSAT and significantly reducing average handling times.Currently pursuing a Global Supply Chain Management program at IIM Udaipur, I am also an elected member of the Placement Committee, actively contributing to the institute's placement activities. My academic background includes a B.Tech in Automobile Engineering from VNR-VJIET, Hyderabad, where I developed a live model of automatic braking using IoT for my final year project.I am passionate about leveraging emerging technologies to drive efficiency and security in operations and am eager to connect with professionals who share a similar vision.
Listed skills include Phone Etiquette, Business Communications, Strategic Communications, Research, and 7 others.