Dinakar V Email & Phone Number

Bengaluru Area, India

Heading the IT infrastructure of Adecco India, comprises 50 branches across PAN India, supporting 1000+ Users, managing the business critical applications and networks hosted in TIER 3 Datacenter. • Oversee the company's IT services and operations, network infrastructure services, end users’ computing• Plan IT strategy including staffing, application systems, infrastructure to support the Business Units effectively• Develop and implement a robust Business Continuity Plan (BCP) for the branch offices, and be a subject matter expert for BCPs • Manage vendors and third-party relationships, including service levels, risk assessments, and compliance requirements• Responsible for running an ITIL compliant operation and enforcing security and compliance requirements. • Lead Service Reviews of IT Operations (weekly, monthly, quarterly)• Understand the Business Units' processes and deploy appropriate applications/software• Plan, propose and monitor annual IT budget• Provide mentorship for the team• Work closely with Global team, Lead IT projects from planning to delivery

Bengaluru Area, India

• Manage the Vendor (IBM) for design and build of in house Datacenter• Evaluation, recommendation, negotiation and purchase of entire IT Assets• Manage the vendors for installation and configuration of IT environment (IBM Blade Chassis, SAN Storage, Firewalls, Access points, End users’ computing)• Manage the vendors for implementation of Windows Active Directory services, Group Policies, Clusters and NLB Services, ERP solution and applications• Creation and publication of IT Usage policies and best practices• Administering smooth run and uptime of all IT related systems• Provide users with appropriate technical support and advice• Manage crisis situations, including complex technical hardware & software problems• Prepare and monitor adherence to various IT-related Service Level Agreements (SLAs)

Bengaluru Area, India

• Provided technical consulting to Clients and coordinated for Datacenter\DR site build, LAN/WAN design, implementation projects; maintained project control plan; tracked and reported the progress to Management.• Provided Hardware sizing for Healthcare domain services.• Coordinated project requirement with IT team, Clients, Vendors and other entities as required.• Participated in recommendation of IT infrastructure solutions to Clients and Vendor management.• Established, reviewed, approved and processed quotes, requisitions for the requirements using company’s procurement policies.• Designed and implemented Windows Active/Passive clustering and NLB services for the implementation of ERP Solution.• Centralized Administration of Windows Environment using Dameware utilities.

Bengaluru Area, India

• Implemented and administered Microsoft Windows 2003 ADS, Workstations and network devices in the LAN.• Remote administration of 200+ Windows 2003 Servers and applications of Clients’ hosted in Datacenter using accessible tools.• Remote management of Company’s and Clients Websites and Applications.• Implemented and administered SugarCRM, Windows Sharepoint Portal and Project Server 2003 for a client.• Coordinated and worked with a DBA for MS SQL and MY SQL Database configurations and maintenance.• Monitored and managed day to day IT activities.

Bengaluru Area, India

• Responsible for maintaining networks at two different locations.• Implemented and administered Microsoft Windows technologies, Applications• Implemented and administered different Test, UAT and Production environment for various projects.• Provided support for more than 125 end users and various projects, LAN\WAN administration, hardware\software configuration and support.• Installed and configured VPN Services for accessing remote servers.• Responsible for review and recommending all IT related equipment purchases.

Bengaluru Area, India

• Served as a support engineer providing technical support to the customers.• Actively involved in various project planning, installation, site inspection, and networking.• Installed, configured and maintained Digital, Compaq and HP Brand Servers, Desktops, Notebooks using Windows NT Server/Workstation 4.0, Windows 98/95 operating systems and other various application software.• Consistently delivered rapid, outstanding service and support, resulting in a high level of customer satisfaction; kept users updated on resolutions.

Bengaluru Area, India

• Involved in training\handling of corporate sectors and individuals with MCSE Track 4.0 certification.• Also responsible for Installation, up gradation, Maintenance of “Deldot” brand Systems.

Bachelors In Computer Science, Information Technology

High School