Information Technology Helpdesk And Technical Support
Current- Handles 4.000 PC Hardware And Software Issues- Handles Various Kinds Of Problems With The Printer- IT Device Inventory Data Management More Than 300 Laptops, Printer, and Other IT devices- IT Device Purchase Order- Receive Incoming Tickets From Various Channels (Email, Application, Phone, etc.) And Input Them Into the Ticketing System, Then Categorize and Prioritize Tickets Based on Urgency and Type of Problem- Recap IT Device Handling Record- Server Email Management- Accommodating All Forms of Complaints or Requests Related to the Sale ofThe Company's Products- Provide Advice on Complaints Against Sales Application Problems