-Created detailed margin analyses for management on vendors,products, customers, and regions using BI tools-Expanded and standardized the inter-corporate use of reports-Screened Asian markets for new pharmaceutical drugs andoversaw the correspondence with existing international suppliers-Executed cost benefit analyses and sales projections on proposed deals-Performed basic bookkeeping functions in Excel

-Managed the bookkeeping, created expense forecasts, andconceptualized investor reports in Quickbooks-Compiled and maintained a data base for a billing applicationusing basic Microsoft SQL Server-Coordinated cross- departmental communication between developers,sales personnel and trial users prior to the app’s release

• Assisted the librarians in their administrative responsibilities (registraroperations, inventory management, student/professor & patron assistance)• Processed and maintain periodicals/books/shipments• Prepared boards and displays• Maintained studying/reading areas and equipment, office supplies, furniture• Assisted with special projects

• Provided service via phones, e-mails and faxes as a receiver and caller• Responded to customer inquiries• Researched billing issues• Routed calls to appropriate resource• Processed orders, forms and applications/ Produced call reports• Handled and resolved customer complaints• Completed call logs

• Maintain daily records of shipments/ Inventory tracking• Calculate monthly demands• Forecast future demands• Call and receive calls from customers/and suppliers