Dina Zaki, Rcic Email & Phone Number

Ontario, Canada

Canada

Guelph, On

Guelph, On

•Manage the full-cycle recruitment for assigned positions from recruiting plan through to offer stage. Additional stages include pre-screening, short-listing, scheduling, conducting interviews and reference checks. •Participate in the development of ongoing creative and cost-effective talent sourcing strategies•Support, promote and contribute to a wide range of employee engagement strategies including internal communication, rewards & recognition and employee appreciation events.

Continuously providing student with the skills and knowledge necessary to obtain employment in the field of Human Resources; by utilizing my talents, skills, and abilities in a coordinated and consistent team effort. Provide an engaging learning environment and facilitate hands-on activities in which students with differing learning modalities may attain success in both the class and their professional life. Actively participate in the development of NGC training programs in the areas… Show more Continuously providing student with the skills and knowledge necessary to obtain employment in the field of Human Resources; by utilizing my talents, skills, and abilities in a coordinated and consistent team effort. Provide an engaging learning environment and facilitate hands-on activities in which students with differing learning modalities may attain success in both the class and their professional life. Actively participate in the development of NGC training programs in the areas of Human Resources Management, Organizational Behavior, Strategic Management, Leadership and Operations Management. Responsible for creating training materials and technical documents required in the training of NGC students. Instruct assigned courses in accordance with course competencies/objectives with emphasis on critical thinking and research skills Select and utilize a variety of approved course materials and teaching methods – such as using lectures, demonstrations, discussion groups, and seminars - to ensure the needs of the individual students are met in the program (utilize instructional plans). Inform students about course requirements, evaluation procedures, and attendance policies. Coach, guide, and empower students to achieve optimum success. Maintain program and course outcomes at a level to ensure appropriate workplace skill levels for graduates. Show less

Sourced, interviewed and hired qualified candidates for sales, marketing and administrative positions in the company.Improved the quality and lowered the cost of new hires by Collaborating with Head of Talent acquisition along with the staffing team to standardize the hiring process and develop comprehensive recruitment and selection policies and practices. The company recruiters were trained to analyze and understand the nature and requirements of each job to be filled in order to… Show more Sourced, interviewed and hired qualified candidates for sales, marketing and administrative positions in the company.Improved the quality and lowered the cost of new hires by Collaborating with Head of Talent acquisition along with the staffing team to standardize the hiring process and develop comprehensive recruitment and selection policies and practices. The company recruiters were trained to analyze and understand the nature and requirements of each job to be filled in order to attract and hire the best qualified candidates in less time. Implementing the new ATS software “HiringThing”, to substitute all paper related hire processing. This enabled company recruiters to efficiently reach more quality right candidates, and also build talent pipelines.  Cutting ~100,000 EGP in annual hiring costs by utilizing online recruiting resources, crafting a social sourcing plan to identify and recruit the right high quality while reducing time to fill. Saving ~50,000 EGP in advertising costs by changing recruitment advertising platforms, implementing social media sourcing and harnessing internal employee referrals. Show less

-Established the company’s standardized recruitment process from scratch.-Filled 60+ positions with top notch candidates utilizing a myriad of recruitment channels to generate best-fit candidates, including web-based sourcing,internet-posting, internal and external networking, job fairs, and referral programs.-Decreased Turnover rate by 35% and powered revenue by increasing speed and quality of hires suitable for this intense sales environment.-Introduced and helped in implementing… Show more -Established the company’s standardized recruitment process from scratch.-Filled 60+ positions with top notch candidates utilizing a myriad of recruitment channels to generate best-fit candidates, including web-based sourcing,internet-posting, internal and external networking, job fairs, and referral programs.-Decreased Turnover rate by 35% and powered revenue by increasing speed and quality of hires suitable for this intense sales environment.-Introduced and helped in implementing a new HR software and recruitment system, Bamboo HR.-Managed relationships with external recruitment agencies and newspapers in order to attract ideal candidates for positions and reduce the lead time to fill the vacancy.-Marketed Noble House as the “Employer of Choice” at job fairs, colleges, and professional associations. Show less

Act as a frontline interface with customers of Vodafone UK Customers. My role involved-Responding to customers over the phone and resolving their inquiries. The main purpose is to facilitate and provide a Vodafone global customer service standard.-Owning and managing the client relationship: resolving calls efficiently and effectively.- Ensuring service level agreements are met and maintained.- Working as part of a team to ensure offering world-class Customer Service at all… Show more Act as a frontline interface with customers of Vodafone UK Customers. My role involved-Responding to customers over the phone and resolving their inquiries. The main purpose is to facilitate and provide a Vodafone global customer service standard.-Owning and managing the client relationship: resolving calls efficiently and effectively.- Ensuring service level agreements are met and maintained.- Working as part of a team to ensure offering world-class Customer Service at all times.- Communicating positively with all involved parties in order to facilitate customer's reception of the expected distinguished service.- Mentoring and supporting new employees.- Meeting service level in handling all transactions measured through productivity reports. Show less

Saudi Arabia

My native Arabic language and knowledge of the Saudi culture and laws helped me as an expatriate to secure a Public Diplomacy Assistant job within the Public Affairs section in the US embassy to be promoted in only two months to the Cultural affairs Assistant & Event Organizer for the same section.This encouraged me to organize the first ever Jazz Night in Saudi Arabia,2008, which took a great effort to convince the Saudi authorities of holding such a concert, and it was a great… Show more My native Arabic language and knowledge of the Saudi culture and laws helped me as an expatriate to secure a Public Diplomacy Assistant job within the Public Affairs section in the US embassy to be promoted in only two months to the Cultural affairs Assistant & Event Organizer for the same section.This encouraged me to organize the first ever Jazz Night in Saudi Arabia,2008, which took a great effort to convince the Saudi authorities of holding such a concert, and it was a great success.http://saudijeans.org/2008/03/04/jazz-night-in-riyadh/ My duties included.-Organizing of Public Affairs section events from conception through to completion. Events can include official cocktails, receptions, and luncheons. -Producing detailed proposals for events (e.g. timelines, venues, suppliers, legal obligations, staffing, and budgets.)-Conducting the post-event evaluation. -Maintaining regular contacts with national and local authorities. Show less

Egypt

Duties included-Preparing reports, memos, and letters.-Reading and analyzing incoming faxes, memos, submissions, and reports in order to determine their significance and plan their distribution.-Opening, sorting, and distributing incoming correspondence, including faxes and emails. -Preparing agendas and making arrangements for committee, board, and other meetings.

Egypt

Duties included Providing administrative support to ensure efficient day-to-day operations.  Reorganizing of filing system for regional office. Typing & editing correspondences/documents/meeting agendas.  Relaying telephone messages, resolving problems. Arranging meetings/ traveling agenda for top management Assisting in preparing tender documents. Translating all incoming and outgoing faxes, and contracts. organizing office events  Providing… Show more Duties included Providing administrative support to ensure efficient day-to-day operations.  Reorganizing of filing system for regional office. Typing & editing correspondences/documents/meeting agendas.  Relaying telephone messages, resolving problems. Arranging meetings/ traveling agenda for top management Assisting in preparing tender documents. Translating all incoming and outgoing faxes, and contracts. organizing office events  Providing overall process support to the recruitment process. Key responsibilities included posting positions on external job boards, managing incoming applications, assisting with pre-screening, scheduling interviews, preparing offer letters and other hiring documentation, conducting reference checks, following up on pre-employment requirements, and communicating results to interview candidates. Show less

Diploma, Accredited Immigration Consultant

Post Graduate Certificate, Human Resources Management And Services

Human Resources Management Certificate

Graduate Diploma, Human Resources Management And Services, Excellent

Human Resources Management

Bachelor Of Arts (Ba), English Literature, Very Good

English Literature

Bachelor Of Education (Bed), Teaching English As A Second Or Foreign Language/Esl Language Instructor, Very Good

Teaching English for Adults