Dinda Fathiyyah Email & Phone Number

West Java, Indonesia

Jakarta, Indonesia

Jagakarsa, Jakarta, Indonesia

Providing prompt and efficient service to address customer inquiries, account maintenance, and transactional needs.Handling customer complaints, disputes, and issues related to services, accounts, or transactions. This involves investigating problems, providing solutions, and ensuring customer satisfaction.Listen actively to customer concerns and complaints, empathize with their situation, and work towards resolving issues promptly.Build and maintain strong relationships with customers by understanding their needs, preferences, and long-term goals.Educate customers on how to use products or services effectively, including providing tutorials and guides.

Depok, West Java, Indonesia

Greet customers warmly and assist them with their purchases.Answer questions about products, services, promotions and store policies.Handle customer complaints or concerns courteously and escalate issues to management when necessary.Count and verify cash in the cash register at the beginning and end of shifts to ensure accuracy.Handle cash, checks, and other forms of payment securely and according to established procedures.Prepare daily reconciliation reports and deposit cash into designated accounts as required.Informed about current promotions, new products, and any changes in store policies.Coordinate with other cashiers and store staff to ensure smooth operations during peak times or special events.Recommend related products or upsell items to increase sales and customer satisfaction.