- Providing support for clients by learning about and satisfying their needs.- Making cold calls or reaching out to prospects.- Following up with prospects several times throughout the sales cycle to ensure needs are being met.- Presenting and demonstrating the value of products and services to prospective buyers.- Compiling and analyzing data to find trends.- Developing sales strategies and setting quotas.- Staying current on company offerings and industry trends.-… Show more - Providing support for clients by learning about and satisfying their needs.- Making cold calls or reaching out to prospects.- Following up with prospects several times throughout the sales cycle to ensure needs are being met.- Presenting and demonstrating the value of products and services to prospective buyers.- Compiling and analyzing data to find trends.- Developing sales strategies and setting quotas.- Staying current on company offerings and industry trends.- Maintaining a database of contact information.- Building long-lasting, mutually beneficial relationships with external contacts and internal departments to create a better customer experience. Show less

- Define the merchandise or service- Carry out plans for promoting, production, sales, and budgeting for the business- handling the order and customer service- maintain and develop social media- photograph and videograph for the products

- Work with the brand team to produce new ideas for company branding, promotional campaigns, and marketing communications- Assist clients in resolving issues by responding to questions in a timely and professional manner- Create and implement tailored marketing plans based on individual client requirements- Supervise the department's daily workflow, assign project workload, and monitor deadlines

- Establish customer's needs and offers solutions to enhance the customer's relationship.- Takes ownership and initiative to complete necessary research and customer follow up or direct the customer to the appropriate department for resolution.- Maintain a working knowledge of regulations to identify risk or fraudulent activity in order to protect both the customer and the bank- Monitoring Daily Service Indicator- Leading Inbound CallCenter Team (Card & Personal Loan)-… Show more - Establish customer's needs and offers solutions to enhance the customer's relationship.- Takes ownership and initiative to complete necessary research and customer follow up or direct the customer to the appropriate department for resolution.- Maintain a working knowledge of regulations to identify risk or fraudulent activity in order to protect both the customer and the bank- Monitoring Daily Service Indicator- Leading Inbound CallCenter Team (Card & Personal Loan)- Answers/ makes phone calls from our HSBC customers in a polite and friendly way, instilling customer confidence and resolving customer's issues at first contact where possible.- Delivers what is promised in line with customer expectations Show less

- Conduct day-to-day project coordination, planning, and implementation across multiple teams- organized the data of RPJMN- Prepared and Managed minutes of meeting

-engaged people for charity- analysing sales perfomance on a regular basis to maximise target achievement- hit on target