Dinda Tresna Teja Nirwana Email & Phone Number

Denpasar, Bali, Indonesia

Varnion Technology Semesta is a technology company based in Indonesia, specializing in providing IT services and solutions with a primary focus on internet networks, IT infrastructure, and cloud services.Varnion Technology Semesta is renowned for its customer-centric approach, meaning they place a strong emphasis on customer needs and satisfaction. With an experienced team and cutting-edge technology, Varnion delivers reliable and innovative solutions to address the diverse technological challenges faced by businesses in Indonesia. The company continues to evolve and innovate to meet the increasingly complex demands of technology, ensuring that their clients have a robust, secure, and efficient IT infrastructure.At this company, I serve as a Help Desk staff member, contributing in various capacities, including:1. Promptly and professionally responding to assistance requests via phone, email, or ticketing systems.2. Guiding users in resolving technical issues.3. Documenting issues and the solutions provided within the ticket management system.4. Collaborating with the IT team and other relevant departments to address more complex technical problems.5. Ensuring user satisfaction by delivering fast, friendly, and effective service.Continuously updating my knowledge of company products and services, as well as the latest technology trends.

Surabaya, East Java, Indonesia

Professional Broadcasting School Surabaya is an educational and training institution dedicated to developing expertise in broadcasting and communication. The institution offers programs designed to equip participants with practical skills essential for the broadcasting industry, including radio, television, and digital media.During my time at Probest School Surabaya, I was part of the website division, where I contributed to a team project with the following responsibilities:1. Designed user interfaces (UI) for the website using Canva and Figma.2. Developed a website using WordPress to showcase the services offered by the Professional Broadcasting School3. Created promotional poster designs4. Managed IT-related issues within the office

Sidoarjo, East Java, Indonesia

Telkomsel Apprentice Program is an internship program organized by Telkomsel, one of the largest telecommunications companies in Indonesia. This program is designed to provide opportunities for students or fresh graduates to gain hands-on experience in various departments of Telkomsel, such as marketing, sales, IT, customer service, and others. They are involved in projects that make tangible contributions to the company's operations.During this opportunity, I worked in the marketing and sales fields, focusing on the promotion of products such as Halo cards, data packages, airtime, and Orbit. My contributions in the content creator division include:1. Actively participating in discussions on content concepts for Instagram @loopacademy.sultan.2. Serving as a scriptwriter for daily content and broadcast messages.3. Acting as talent: in the Dirgahayu Indonesia 75th-anniversary video, which garnered 446 viewers, and in the birthday greeting video for the Loop Academy Sultan leader, which received 427 viewers.

Sidoarjo, East Java, Indonesia

1. Successfully executed marketing campaigns to promote and sell Telkomsel products such as data packages, airtime, and digital services on various social media platforms. Utilized targeted content and engagement strategies to increase product visibility and drive sales, while maintaining brand consistency and customer trust2. Actively engaged in virtual workshops and webinars aimed at improving public speaking and marketing skills. Collaborated with peers in knowledge-sharing sessions to exchange insights and best practices, which contributed to refining communication techniques and developing more effective marketing strategies