As an Account Manager at Sourcefit, I specialize in building and maintaining strong client relationships while managing various accounts in the staff leasing and BPO sector. My role involves addressing client needs, resolving issues, and handling escalations to ensure seamless service delivery.I collaborate closely with cross-functional teams, including HR, Recruitment, Finance, and IT, to align resources with client requirements and optimize operations. My focus is on enhancing client satisfaction through proactive communication and effective problem-solving, ultimately fostering long-term partnerships.With a commitment to operational excellence, I strive to meet and exceed client expectations, ensuring our services consistently align with industry standards. Let's connect and explore how I can support your business objectives!

• Ensures digital assets are properly managed and categorized with timeliness, accuracy, and consistency• Contributes ideas and execute strategies on each service lines to improve process, technology, ways of working, and best practices• Collaborate with internal and external Market partners to onboard, execute advertising campaigns, and plan tagging and validation process of Marketing assets• Spearheaded improvement on the validation of Workflow projects for the Dispatching system to steer clear of missing projects for markets and requestors.• Cascade and provide training for other Librarians and stakeholders on Power BI Maintenance, Creation of Template, Navigation, Refresh and Publish as well as alignment on the improved Dispatching of assets.• Closely worked together with other team members on the improvement and successful increased of searchability of all digital assets in Content Hub with 95% metadata completeness that led to the creation of Standard metafield auditing file• Led the onboarding and Go-Live of new markets to Content Hub consist of Brazil, Plata Region in South America, and SEM Region in Europe.• Skilled on Power BI, and Pivot table that set off on crafting data analytics reports for SEM Market, Russia, Turkey, Ukraine, Belgilux, NITR, Dairy, and Beverage Nestle Market to track KPIs on their local and adapted assets in the system• Successful participation and spearheading a total of four local initiative program to improve processes with one generating an award

• Create and execute Marketing Communication strategies and campaigns, such as content marketing, social media marketing, newsletter marketing to encourage the usage of our Loyalty Program and increasing the number of Members.• Working and coordinating with Regional Headquarters in executing publicity materials prepared by them to maximize brand promotion.• Create and print marketing paraphernalia needed by local partners.• Analyze market trends, competitor offerings, demographics, and other information that affects marketing strategies.• Monitors marketing and sales performance and adjust strategies as needed.• Creating report on Sales performance and submitting it on a weekly basis.• Conduct Market Research to create marketing campaigns and identify customer needs.• Responsible for maintaining positive public and social media relations.• Conduct Market Research to create marketing campaigns and identify customer needs.• Responsible for maintaining positive public and social media relations.• Planning projects, managing marketing events and evaluating their success• Supporting the Marketing Manager in day-to-day marketing initiatives• Plan, develop, and deliver campaigns as agreed within timescales

Account planning and profiling for all assigned accounts.• Planning and execution of penetration activities for prospects and competitor accounts• Achieve monthly targets and cultivate new accounts• Selling all range of products including complex services such as Managed Services and Network Connectivity• Account management through building relationships with contact persons and decision-makers• Attend to all service outages and client service complaints and work internally towards their resolution.• Presenting products and Services and effectively recommend new and additional service requirements of customers and up sell new and additional services• Reporting new opportunities and assisting company for revenue generation and growth

• Representing the organization in various meetings and events related to the industry and environment.• Preparing reports, compilation of files, and assisting the secretariat.

• Training new hires and on-the-job trainees• Party Host• Secure and maintain Party Contracts• Daily monitoring/inventory of Marketing Paraphernalia• Assisting customers’ orders and delivering good service to each customers.