System Support Engineer
Current• Use a logical methodology to troubleshoot the common types of hardware and software problems. typically encountered in the day- to- day operations of a department in an organisation• Understand the role of technology in the business context• Demonstrate basic application support skills• Demonstrate the operating system support skills• Relate business problems and information technology solutions• Demonstrate appropriate technical reporting skills• Demonstrate appropriate customer care in the context of IT support• Function appropriately in a change management process within a support team• Demonstrate hardware support skills for server computers
Mar 2014 - Present
