Dines Anandavel Email & Phone Number

Ottawa, ON, CA

Toronto, Ontario, Canada

Canada

Ottawa, Ontario, Canada

Responsible for brand, design and development of platform.

Ottawa, ON

• As the Owner and the operator, I was responsible to sell and develop products/solutions. Worked as a team on project with other companies on contract. Hired and managed developers and designer on contract based..
• Managed and developed many web sites as well as maintaining them.
• Received recognition from customers on the performance as well as attention to details.
• Managed small to medium projects.
• Promoted products and took responsibilities of sales.
• Interacted with clients and utilized excellent organizational skills to arrange implementations of new projects and product.

Ottawa, Canada Area

• As part of large team working on Flare for Windows (Communication software for windows), I was responsible of the UI development. UI developer, I am responsible to create and test the UI function and design from the.
• Worked on integrating Design in to Flare Windows.
• Used style and resources to make the content reusable and compact.
• Worked with Visual Studio 2010 with.NET and C# technology and Expression Blend
• Was involved in other upcoming product discussion.
• Created and maintained design and development guideline documents.

Ottawa, Ontario, Canada

Developing software for Ford vehicles touch displays. Worked with the Layouts team. - Worked with QT and QML

Ottawa, Ontario, Canada

181 Queen St, Ottawa

• Key Contributions:
• Created/Designed Web part for SharePoint 2010, Update and maintain Display Template.
• Created custom Master Page, Page layout and CSS
• Worked with Visual Studio 2010 with.NET and C# technology
• Created test Documents and User Guide for the New site.
• Created web safe images from PSD (Photoshop) files

Ottawa, Canada Area

• As the UI Designer at HOC (House of Commons), I was responsible to create and implement the new internal site (SharePoint). With the design requirement from the client, I was to come up with the design that meets the.
• Designed the Internal site for HOC ( IM Portal on SharePoint 2010 ).
• Created/Designed Web part for SharePoint 2010.
• Created custom Master Page, Page layout and CSS for the SharePoint to match the current look for http://ciec-ccie.gc.ca/.
• Worked with Visual Studio 2010 with.NET and C# technology
• Created test Documents and User Guide for the New site.

Ottawa, Canada Area

• As the Designer at CATSA, I was responsible to create and implement the new internal site. With the design requirement from the management team and communication team, I was to come up with the design that meets the.
• Designed the Internal site for CATSA ( SharePoint 2010 ).
• Applied CSS and Skinned the CATSA on SharePoint 2010 Site
• Worked with Visual Studio 2010 with.NET and C# technology
• Created test Documents and User Guide for the New site.
• Created web safe images from PSD (Photoshop) files

Gatineau, Quebec

• Working as a UI Designer & Developer at Cactus for Future-Shop & Best-Buy web-site and in many other projects. As a UI Designer, Developer and QA person I am responsible to skin the site (apply the look and feel) and.
• Applied CSS and Skinned the Best-Buy / Future-Shop web site.
• Worked with Visual Studio 2008/2010 with.NET and C# technology.
• Tested and documented the changes to be made.
• Worked closely with the developer and designer to bridge the link.
• Created web safe images from PSD (Photoshop) files.

Ottawa, Canada Area

• Update and maintain client’s web site. Assists in the design, coding, and testing of technical solutions. Applied knowledge of industry trends and developments to improve service to our clients as well as worked on.
• Managed and Maintained on Mattamy Homes. http://www.mattamyhomes.com
• Tested and documented many of the projects from the company.
• Imported and converted content form may types of format.
• Participated in implementing new process, resulting in effective operations in the production environment.
• Used SharePoint to create Team Site and added customized look.

Ottawa, Canada Area

• Supports agents with technical/functional assistance for escalated and complex calls and ensuring a positive customer experience. Provided on-going, on-the-floor support and development of agents' technical.
• Over looked 20+ Agents on phone in a team environment.
• Provided training to new employees on technical issues
• Assessed and evaluated agents on their quality, performance and effeteness.
• Viewed and over looked incoming call volume and accessed agent’s performance as well as reporting them to manager.
• Enhanced agent’s performance, quality and attendance through daily mentoring, one-on-one discussions and motivational strategies.

• Interface with customers via inbound calls and resolving problems with high speed cable Internet in a 24/7 call center environment.Key Contributions:
• Received Customer Service Award for outstanding track record of positive customer feedback.
• Received resignation from senior management for outstanding call record, Quality and productivity.
• Trained new agents on the process and techniques by connecting with them on calls and observing and gave feedback.
• Resolved Windows, ISP and Internet Explorer issues on desktop and laptop.

Ottawa, Canada Area

• Educated customers on the latest Technology and products using Slides shows and demos as well as promoting the product. Gave expert consultation to easy installation, get complete solutions for customers. Trained and.
• Received many resignations for outstanding sales and for positive customer feedback from senior managers.
• Took part in introducing new department (Tech Zone) as well as opening the store at the new location.
• Trained new sales agents on the best techniques and processes by observing them on day to day based on the sales floor and gave feedback.
• Worked with sales manager to introduce new package and promote computer products.
• Created workshops on topics such as Digital Music, Digital Living room and many other latest and the greatest technologies.

Education record

Diploma, Digital Media And Design