Dinesh Rathore Email & Phone Number

Gurugram, Haryana, India

• Handling guest rooms, inspecting rooms for guest arrivals, VIP arrivals and coordination with front office for blocking, engineering for maintenances and other associated departments for timely turnaround of rooms.
• Managing the cleanliness, hygiene, and upkeep of all public areas, taking regular rounds, snagging of areas.
• Liaising with other support departments such as Food and Beverage, Engineering and Front Office for smooth operations and upkeep of the property.
• Formulation yearly budgets of variable expenses (Guest Supplies, Cleaning supplies, Printing and Stationery, Paper supplies, Upholstery, Guest amenities, Guest empowerment).
• Assisting the Executive Housekeeper in overall operations of the department.
• Involved in grooming of team members for Supervisory Development Programme, OCLD and industrial training and organizing appraisal and feedback sessions with the team.

Gurugram, Haryana, India

• Conducting Supervisor briefing
• Attending Manager morning meeting
• Ensure working areas cleanliness dealing with pantries, cleaning equipment, chemicals and trolleys - Scheduling, manning & recruitment
• Planning the job allocation and special projects
• Ensure the training plans which is made by supervisor
• Inspecting rooms for VIP

Jaipur

• This position is responsible for maintaining efficient daily housekeeping operation and services by supervising various sections, such as laundry, Public Areas & Mini Bar.
• Additionally, responsible for all matters related to the maintenance of the guest rooms.
• Responsible for the daily operation of the entire housekeeping department, including laundry & Mini Bar. Responsible for the daily administration of the housekeeping department. Provide immediate reference to.
• Handle guest complaints at any point of time or problems that does not fall within the authority of the housekeeper, FOM or GSM. Provide training programs to subordinates & report the progress of their performance..

Jaipur, Rajasthan, India

• Clean and service assigned rooms or areas according to established standards and procedures including making beds, dusting, vacuuming, cleaning and sanitizing bathrooms, removing trash.
• Wear safety protection equipment as provided in line with department regulations and any local legislative requirements.
• Report to supervisor needed repairs or unsafe conditions.Respond to guest complaints, special requests and take action to ensure guest satisfaction.

Vanya Vilas Wildlife Resort, Ranthambore

• Conduct daily morning Briefing and supervision of the housekeeping staff.
• Handle the tasks of monitoring and inspecting the activities of housekeeping staff to ensure that their performance meets the set standards of cleanliness.
• Assigned responsibilities of daily activities and shift allocation of the staff.
• Planning, organizing and directing team member to ensure the highest degree of guest satisfaction.
• Daily inspection of guest rooms, supervise all housekeeping employees and give training as per standard and daily inspection of public area.
• Help operation manager to develop and implement housekeeping system and procedure when required.