Leading roles on MSC global projects, including OV and SAP initiatives.Efficiently handling customer queries and special requests via phone and email.Filing advance DTX manifests for USA units (INDUS premium service) from Jebel Ali loading port.Ensuring compliance with customs regulations and monitoring vessel schedules.Managing end-to-end export documentation processes and preparing bill of lading.Tracking vessel ETA and ETD to meet filing and manifest… Show more Leading roles on MSC global projects, including OV and SAP initiatives.Efficiently handling customer queries and special requests via phone and email.Filing advance DTX manifests for USA units (INDUS premium service) from Jebel Ali loading port.Ensuring compliance with customs regulations and monitoring vessel schedules.Managing end-to-end export documentation processes and preparing bill of lading.Tracking vessel ETA and ETD to meet filing and manifest deadlines.Maintaining excellent customer relationships and ensuring smooth operations in the absence of the Manager. Show less

Experienced in orchestrating the seamless operation of air, land, and sea shipments, with a knack for troubleshooting issues from loading to final deliveries. Proficient in Dubai Trade (Mirsal II) regulations, adeptly managing transit processes, import/export procedures, and transfers between free zones. Skilled in handling document and customs disputes, ensuring accurate archival and clearance processes for export/import documentation. Committed to delivering exceptional customer support and… Show more Experienced in orchestrating the seamless operation of air, land, and sea shipments, with a knack for troubleshooting issues from loading to final deliveries. Proficient in Dubai Trade (Mirsal II) regulations, adeptly managing transit processes, import/export procedures, and transfers between free zones. Skilled in handling document and customs disputes, ensuring accurate archival and clearance processes for export/import documentation. Committed to delivering exceptional customer support and ensuring smooth shipping operations through proactive follow-up and status updates. Diligent in maintaining comprehensive databases of contacts, HS codes, and customer information. Effective at fostering new business opportunities through coordination with existing and potential clients, while also meticulously managing warehouse operations and transportation logistics to meet customer demands promptly and efficiently. Show less

export documentation and Proficient in handling customer queries promptly via phone and email, ensuring smooth communication and addressing special requests with efficiency. Adept at maintaining sail dates (ETA/ETD) of vessels according to voyage schedules, coordinating all necessary processes to meet deadlines, and ensuring cargo readiness for departure from the port of loading. Skilled in calculating vessel ETA/ETD to facilitate timely filing of export documents and preparation of load and… Show more export documentation and Proficient in handling customer queries promptly via phone and email, ensuring smooth communication and addressing special requests with efficiency. Adept at maintaining sail dates (ETA/ETD) of vessels according to voyage schedules, coordinating all necessary processes to meet deadlines, and ensuring cargo readiness for departure from the port of loading. Skilled in calculating vessel ETA/ETD to facilitate timely filing of export documents and preparation of load and final files prior to vessel departure. Dedicated to providing exceptional customer service and operational support to optimize logistics processes and meet shipping deadlines effectively.essel tracking Show less