Dinesh Durai Email and Phone Number
Dinesh Durai personal email
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13 Years of Core Freight Forwarding Experience in USA, Middle East & India Trade Lane with a proven track record of achievement, strong decision making and problem solving expertise. Areas of strength include maximizing operational excellence by maintaining a service-oriented environment focused on problem prediction, detection, resolution for a range of complex needs. Distinctively combines extensive technological and business knowledge with an ability to effectively direct teams and resources in mission-critical environments.
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Assistant General Manager OperationsOfficeframework Operations Center Pvt Ltd May 2024 - PresentChennai, Tamil Nadu, India -
Senior Manager - OperationsOfficeframework Operations Center Pvt Ltd Jan 2023 - Apr 2024Chennai -
Manager - Business Process ImprovementOfficeframework Operations Center Pvt Ltd Dec 2017 - Mar 2023Chennai, Tamil Nadu, India -
Manager - Business Shared ServicesPierian Services Apr 2012 - Oct 2017Bengaluru Area, India• Plan and manage the migration of new processes/services.• Enhance and strengthen local operational model by enforcement of workflows and Standard Operating Procedures.• Establish and ensure control procedures are in place for operational compliance to procedures, regulations, SLAs etc.• Ensure adherence to process, procedures, and policies from a day-to-day standpoint and people development.• Planning staffing changes outside of normal staffing requirements to manage absenteeism, holidays, and vacations.• Managing and driving quality initiatives across all functions in the project.• Proactive approach to problem solving, taking ownership of issues and having determination to follow things through.• Drive and support high performance culture within the team & reward. • Driving employee satisfaction, retention strategies to control un-desired attrition.• Monitor the performance of the associates, team leaders by ensuring adherence to various Quality Standards. • Assist with training and identify training needs within the team.• Agent productivity and team productivity analysis to optimize the productivity in the same work time.• Conducting weekly reviews on performance of individual Team members. -
ExecutivePierian Services Feb 2010 - Apr 2012
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AssociatePierian Services Feb 2010 - Mar 2012Bangalore
Dinesh Durai Skills
Frequently Asked Questions about Dinesh Durai
What company does Dinesh Durai work for?
Dinesh Durai works for Officeframework Operations Center Pvt Ltd
What is Dinesh Durai's role at the current company?
Dinesh Durai's current role is AGM - Operations.
What is Dinesh Durai's email address?
Dinesh Durai's email address is my****@****ail.com
What are some of Dinesh Durai's interests?
Dinesh Durai has interest in Gadgets, Morphing, Editing, New Technologies, Photography, Shipping, Designing.
What skills is Dinesh Durai known for?
Dinesh Durai has skills like Logistics Management, Operations Management, Payroll, Microsoft Word, Leadership, Management, Bpo, Business Development, Benefits Negotiation, Talent Management, Outsourcing, Internal Audit.
Who are Dinesh Durai's colleagues?
Dinesh Durai's colleagues are Hemasri Kughan, Giridar Palanisamy, Mir Yawar Ali, Rejish Kennedy, Sameer Mujiburahman, Lokesh. N, Thulasi Raman Palani.
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Dinesh Durai
Chennai32adpro.com, gmail.com, 2adpro.com3 +914428XXXXXX
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