Dinesh Gera Email & Phone Number

Gurugram, Haryana, India

As the Founder and CEO of Diit Digital Dove, I lead a results-driven digital marketing agency that helps businesses grow through innovative digital strategies. My role involves shaping the overall vision and strategy for the company, managing operations, and ensuring we deliver measurable success to our clients.Key responsibilities include:Strategic.

Ajmer, Rajasthan, India

* Designing and supervising all aspects of the digital marketing department including marketing database, email campaigns as well as display advertising campaigns.* Enabling growth and monitoring campaign budgets & communicating with Country Heads to explain the benefits of digital marketing. * Planning and managing the creation of relevant and engaging.

Gurugram, Haryana, India

• Been responsible for handling complete recruitment life cycle for our Direct Clients in US.
• Developed action plans/recruiting strategies to identify qualified candidates through various job portals and networking websites.
• Processed and audited requisitions in a timely and accurate manner as per the client specific standard operating procedures.
• Regular interaction/daily meetings with team and business unit heads to discuss requirements,sss determine focus, sourcing strategies, interview evaluations, offers, hires, future requirements and create a funnel of.
• Advertise job openings on Company’s careers page, social media, job boards and internally.
• Conducted interviews using various reliable recruiting and selection tools/methods to filter candidates within schedule.

Gurugram, Haryana, India

• Answer incoming queries through email or chat and take appropriate actions.
• Maintain customer satisfaction ratings based on explicit criteria set forth by the company.
• Coordinate with logistics, and other departments to get the orders shipped/ delivered on time.
• Input data into the company computer platform to keep each customer record updated.
• Take care of all those customers who spread negativity on the social media, Twitter, Facebook etc by replying to complaints and connecting with them.
• Get the negative reviews removed by connecting with the customers or reporting inappropriate/ abusive reviews.

New Delhi, Delhi, India

• Gathering market and customer information through in-house CRM software.
• Negotiating variations in price, delivery and specifications with different vendors.
• Creating and overall check of multiple lead generation campaigns.
• Advising on forthcoming product developments and discussing special promotions online as well as offline.
• Regular check and updating inventory on website and social media pages.
• Measuring performance through conversion report and providing key inputs to the management.

Dubai, U.A.E.

• Travelwings.com is a Dubai based, privately owned visionary start up, with over 25 years of experience in the Travel industry, a company driven by the desire to take customers through a journey without boundaries. Some.
• Manage content updates for organization’s web presence. (working with CMS system)
• Proofread the content to detect and correct errors in spelling, punctuation, and syntax.
• Coordinate web projects across departments and feedback to management.
• Maintain a consistent look & feel throughout all web properties.
• Working with cross departmental team, maintain the master content calendar for all web platforms including social media, website and blogs.

Gurgaon, India

• Before the starting of 3rd semester (MBA), I got the opportunity to work in India's most reputed and well known Online Travel Agency Goibibo.com. I was lucky enough to work under the guidance of Director (Hotels &.
• Maintained an accurate and current database of travel agents & hotels for entire country.
• Identified and developed sources of potential clients through research. (Primary & Secondary both)
• Effectively communicated with clients via telephone, face-to-face and written communication.
• Assisted Director (Hotels & Holidays) in presentations as well as Tours.
• Kept abreast of competitor activity and recommend any necessary tactical action to the management.

New Delhi Area, India

• SpiceJet is a well known Indian low-cost carrier. It is India's fourth largest airline by domestic passenger share. It is operating more than 270 daily flights to 41 destinations, including 34 Indian and 7.
• Assisted passengers during boarding & helped passengers who required meet & Assist.
• Worked in Immigration, Check-In Counters and Departure Gates.
• Assisted seniors in Reservation Department.
• learned about passenger handling and situation handling.
• Worked in bay area as well where I had to assist the crew in clearance as well receiving/delivering of co-mails.

Gurgaon, India

• Accor Hotels, the world's leading hotel operator and market leader in Europe, is present in 92 countries with more than 3,700 hotels and 480,000 rooms. With more than 180,000 employees in AccorHotels brand hotels.
• Worked on Property Management system (fidelio) during front-office training.
• Maintained records of inflow-outflow of raw material during purchase department training.
• Worked with reservation department & was able to find the problems faced by customers and staff during bookings.
• Assisted Managers of Front Office, F&B, House Keeping as well as Purchase department in finding & resolving the loopholes seen in standard procedures followed.

Pgpm, Business, Management, Marketing, Branding, Advertising & Promotions., First Class

Activities and Societies: Focus Group of Cultural Activities, Hindustan Unilever ltd. Set in the Pune city known as “the Oxford of the.

Bachelor Of Science (Bs), Hospitality Administration/Management, First Class

Activities and Societies: Front-Office, Housekeeping, Cooking competition, Knowledge of wines, Blood donation etc. When most of us think.

Higher Secondary & Senior Secondary, Commerce, First Division

Activities and Societies: Cultural In-charge, Choreographer, Activity planner for school functions. Completed 10th and 12th with First.