Over 20 years of experience leading business services with focus on strategic consulting, IT Services, digital operations, automation, business development, account management, and transformation initiatives for large-scale global organizations. Experience in industries like ISV, Insurance, Banking and Financial Services, Media and Industrial. Certifications in AWS Cloud Practitioner, RPA, Design Thinking, Six Sigma, Lean, Agile, PMP and ITILSpecialties: Business strategy & consulting, Organization design and restructuring, Business Process Management, Digital Transformation, IT Services, Technology Management, Business Development, Budget Management, Risk Management, Operational excellence & continuous improvement, Global account management, CXO Relationship management, Vendor & contract management, Program & People Management, P&L management, Target Settings, Budgeting, Reporting, Solution design, Compliance & Governance, Resource Planning / Workforce Management, Global Service Delivery Management, Tool and Technology evaluations, Setting up teams in new geographies, Global Business Services / Shared Services set up and growth, KPI and SLA Management, Improvement and Control, Outsourcing and Offshoring.
Listed skills include Vendor Management, Business Process, Program Management, Business Analysis, and 30 others.