Dinesh Govindaraj Email and Phone Number

Part of Identity & Access Management Team. Mainly focussing on automation of manual tasks (via Ansible) done by Customer Platform Team.

Currently employed with BNP Paribas ISPL as a Senior Support Analyst [Kubernetes Admin]. Below are the roles & responsibilities.DevOps - Kubernetes & Docker Administration:• • Hands on experience in DevOps Tech Support [Kubernetes & Docker]• Creation and Modification of YAML files.• Configuring Pods, Container and Services.• Running applications – Deployments rollback, Rolling updates, exposure.• Accessing the application in cluster.• Troubleshooting and log monitoring.• K8S Cluster setup• Providing Role Based Access Control (RBAC) to the users.• Performing Application Load Test & configuring HPA.• Creation of Persistent Volume Claims.• Performing k8S Cluster refresh as & when required.• Deploying applications using Helm package Manager.• Hands on experience in Source Code Management (GitHub)• Configuring Freestyle projects in Jenkins.Application Production Support – Middleware Technologies:• Supporting Paris Applications that runs in Tomcat & WebLogic.• Supporting London Applications that runs in WebSphere 7.0/8.5.5• Handling P1 & P2 incidents that the users report.• Handling major Production Changes for all the applications on a regular basis. • Monitoring the live performance of the applications & its trend using Dynatrace.• File system management, monitoring & file system space alerts.• Onboarding Xpolog and Splunk in STG & Production Servers for log monitoring as & when required.• Involved in DR activities for both Paris & London applications.• Implemented new VIP for all the applications as a part of VIP migration.• Involved in DB migration [Oracle,SQL DB migration to IV2 Tardis]• Worked in sFTP/FTP setup as per the request from clients.• Coordinating with Network team to open the firewall between clients & BNP network.• Supporting Start of the Week checks (SOW Checks).• Worked in AWS Cloud [EC2, Security Group, Availability Zones,S3 Storage, Subnets and Routing Tables]

Worked in Standard Insurance project as a WAS Admin. Below are the roles & responsibilities.• Creating JVMs and clusters in WAS and federating the nodes with deployment manager.• Deploying various dynamic enterprise applications on WebSphere Application Server through administrative console and managing modules in clustered environment.• Implemented Clustering, Performance tuning and troubleshooting of IBM WAS• Responsible for application changes across different platforms- development, testing and production environments.• Effectively interacted with users on daily basis, decreasing downtime and increasing user productivity.• Involved in Bouncing and monitoring logs of WebSphere application server instances.• Bouncing the instance and support for IBM HTTP server and Apache Webservers.• Installing the fix pack updates in WAS through command line.• Troubleshooting the configuration of enterprise applications and determining performance problems by monitoring server availability and analyzing resources.• Configured WebSphere resources including JDBC providers, JDBC data sources, and connection pooling in WebSphere Application Server 6.1/7.0/8.5• Configuring Session management in WAS.• Knowledge on creating and analyzing thread dumps and heap dumps.• Provided 24x7 supports for Production, UAT and Development Environments.

• Selling the Value added Services to the HSBC Credit Card holders.• Achieving the Daily, Weekly & Monthly targets.• Maintaining 100% Call Quality & Customer Satisfaction