• Documents financial transactions by entering account information.• Manage General Ledger• Keep senior management updated about accounts related matters.• Generate Sales Tax Invoices.• Prepare and manage ledger accounts in accounting software.• Secures financial information by completing database backups.• Prepare and manage bank reconciliation statements.• Reconcile financial discrepancies by collecting and analyzing accounting information• Excellent interpersonal skills to communicate with head of department, bosses (internal & external).

• Documents financial transactions by entering account information.• Manage General Ledger• Keep senior management updated about accounts related matters.• Generate Sales Tax Invoices.• Prepare and manage ledger accounts in accounting software.• Secures financial information by completing database backups.• Prepare and manage bank reconciliation statements.• Reconcile financial discrepancies by collecting and analyzing accounting information• Excellent interpersonal skills to communicate with head of department, bosses (internal & external).

Maintaining a positive, empathetic and professional attitude toward customers at all times. Responding promptly to customer inquiries. Communicating with customers through various channels. Acknowledging and resolving customer complaints. Knowing our products inside and out so that you can answer questions. Processing orders, forms, applications, and requests. Keeping records of customer interactions, transactions, comments and complaints. Communicating and coordinating with colleagues as necessary. Providing feedback on the efficiency of the customer service process. Managing a team of junior customer service representatives. Ensure customer satisfaction and provide professional customer support.