Dinesh Kumar

Dinesh Kumar Email and Phone Number

Lead @ Daythree | Marketing Bachelor's, Social Media Management @ Daythree
shah alam, selangor, malaysia
Dinesh Kumar's Location
Kuala Lumpur, Federal Territory of Kuala Lumpur, Malaysia, Malaysia
About Dinesh Kumar

As a Project Manager at IGT Solutions, I led a team of staff members in allocating jobs, implementing new initiatives, ensuring quality standards, and providing accurate information to senior managers. I applied my skills in customer relationship management (CRM) and process improvement to increase customer satisfaction and operational efficiency.I am currently pursuing a Bachelor's degree in Marketing at UNITAR International University, where I am learning the latest trends and techniques in the field. I am passionate about management and leadership, and I have a proven track record of improving overall operations within a company and department. My goal is to leverage my experience and education to create innovative and effective marketing strategies that drive growth and value.

Dinesh Kumar's Current Company Details
Daythree

Daythree

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Lead @ Daythree | Marketing Bachelor's, Social Media Management
shah alam, selangor, malaysia
Website:
daythree.co
Employees:
202
Dinesh Kumar Work Experience Details
  • Daythree
    Lead
    Daythree Jun 2023 - Present
    Subang Jaya, Selangor, Malaysia
    Managing team of Social Media with remarkable success and dedication to our brand and client
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  • Igt Solutions
    Project Manager Team Lead
    Igt Solutions Mar 2022 - May 2023
    Shah Alam, Selangor, Malaysia
    • Allocating jobs and workloads to individual staff members based on their ability.• Implementing new initiatives and making sure all staff understand them.• Giving prompt and accurate information on individual staff member performance.• Making sure all tasks given to staff are done on time and to the required standard.• Ensuring that there is a certain level is slack in the system to cover busy periods.• Making sure that Health & Safety rules are strictly followed by all team members.• Establishing team and staff targets as a reflection of the company's objectives.• Providing accurate information to senior managers on key issues.• Ensuring a clean, safe and friendly working environment for all team members.
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  • Daythree
    Assistant Manager
    Daythree May 2020 - Mar 2022
    Petaling Jaya, Selangor, Malaysia
    • Managing Multi Department ( CMC & OSEC ) inbound ( Social Media ) email & Facebook ( REZO ) Outbound & 2nd Level Escalation• Agents monthly salary approval on Star System• Agents Key performance indicator for more than 450 agents• Managing Multi sides Operations during Covid 19 pandemic ( Penang, Bangi, Petaling Jaya ( 2 Sites )• Operations Headcount increase and downscale the headcount• Managing VSF ( Variance Spread Factor ), Table F requirement ( COPC ) & Customer DSAT & CSAT
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  • Daythree
    Team Lead
    Daythree May 2016 - May 2020
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Dinesh Kumar Skills

Leadership Business Strategy Management Microsoft Word Project Management Analytical Skills Communication Microsoft Excel English Problem Solving Training Team Leadership Change Management Customer Service Strategy Consumer Services Copc

Dinesh Kumar Education Details

Frequently Asked Questions about Dinesh Kumar

What company does Dinesh Kumar work for?

Dinesh Kumar works for Daythree

What is Dinesh Kumar's role at the current company?

Dinesh Kumar's current role is Lead @ Daythree | Marketing Bachelor's, Social Media Management.

What schools did Dinesh Kumar attend?

Dinesh Kumar attended Unitar International University, Smk Usj 8.

What skills is Dinesh Kumar known for?

Dinesh Kumar has skills like Leadership, Business Strategy, Management, Microsoft Word, Project Management, Analytical Skills, Communication, Microsoft Excel, English, Problem Solving, Training, Team Leadership.

Who are Dinesh Kumar's colleagues?

Dinesh Kumar's colleagues are Muhammad Hafizuddin Abu Hasan, Tuan Amirudin, Keevin John Raj, Mythelee Kartikesu, Muzaffar Nordin, Nurul Jannah Zamry, Emiratul Syafiqah.

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