Dinesh Kumar Email & Phone Number

Faridabad, Haryana, India

Gurugram, Haryana, India

I am responsible to Plan Strategy and help Sales team to building business in Alternate Channel Sales, A relationship with Truckers , Shippers & Transporters so that they can work efficiently with WheelsEye Software (App / Transport automation software).? Work with other managers to plan and direct the work of the organization & help to set policies. ? Lead a team of 20 marketing Executives, reported to Business Head & Manager, responsible for establishing a Sales Team including Training & Team Development and providing feedback to the Management.? Understanding Clients specifications, product customization and deal closure.? To Capture market demographics and dynamics of management to provide completive and innovative deals ? Competition analysis and mapping for research and support.? Develop and execute strategic plan to achieve sales targets and to expand the company's customer base exponentially.? Engage with clients and the team to have continuous feedback and drive the product growth accordingly? Leadership, problem solving, communication skills to lead and manage a team of agents and sales executives.? Data focused decision making, setting up MIS/review processes, use of analytics for nuanced decision making? Build network with fleet owners & different trucking channels.? Demand forecasting and analysis, drive sales statically keeping in view of competitive analysis.? Channel Management ? Supporting Channel Partners to drive B2B & B2C sales by monitoring account wise sales, activation wise profitability and payouts.? Managing Sales Force - Handling and managing the Sales force by imparting product training, introduction to new products, handholding them to make prospects and concluding the deal. ? Report market activity to management by monitoring and analyzing competitive price lists and products.? Work with and through management to develop and implement actions that protect company assets and profitability.

Gurugram, Haryana, India

. The main task of my work is to communicate information between client and internal team and assigning the cases to the internal team as per client guidelines. • And acts as a first point of contact for the client as well as I was responsible for supervising, managing and motivating team members on a daily basis. • Communicate with the client through call/e-mail to understand the query and create the scope of work as per client order. • The cases ordered by clients are received and acknowledged and then are assigned to verification team accordingly. • Candidate Chasing – At many times client introduce the candidate directly to us so that we can approach candidates directly for any communication/Insufficient documents regarding require for screening process. • Communicate with the client to resolve queries. The Query could either from Client’s end or from Internal team. • Taking updates and sending Progress Sheets to clients on daily basis. • Communicate insufficiency to client which highlight while screening process are communicated to clients via emails/ phone calls beyond the TAT (Turn around Time). • Follow- up for case volume with the clients and learning their concern about decrease in case volumes. • Generate the Master sheet on excel that includes all the data regarding a case could be referred as Case Log (CL) includes are CRN (Case reference number - Unique code for every case), Verification payment details, Current case status. • Generate the progress sheet shows the progress for each case. The Progress sheets are sent to clients on daily basis. • Taking update from the report quality team (QC) to send the report to client after completing the case.