Dinesh Kumar

Dinesh Kumar Email and Phone Number

🔧Service Engineer | Skilled in Medical Device Installation, Technical Support & Customer Training | Delivering Excellence in Healthcare Solutions🪛 @ Remidio
Dinesh Kumar's Location
Bengaluru, Karnataka, India, India
About Dinesh Kumar

Dedicated Field Service Engineer specializing in medical equipment maintenance and support. With a focus on precision and reliability, I excel in diagnosing and resolving complex issues to ensure uninterrupted healthcare delivery. Skilled in compliance standards and customer-centric service, I am committed to maximizing equipment uptime and client satisfaction. Let's connect to discuss how my expertise can elevate your medical facility's performance and patient care.

Dinesh Kumar's Current Company Details
Remidio

Remidio

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🔧Service Engineer | Skilled in Medical Device Installation, Technical Support & Customer Training | Delivering Excellence in Healthcare Solutions🪛
Dinesh Kumar Work Experience Details
  • Remidio
    Customer Support Engineer
    Remidio Apr 2024 - Present
    Bangalore
  • Aurolab
    Technical Sales Engineer
    Aurolab Dec 2023 - Feb 2024
    Bengaluru, Karnataka, India
    1.Lead equipment sales initiatives, providing product demonstrations to doctors.2.Analyzed sales outcomes, identified issues, and proposed solutions.3.Managed all documentation from lead generation to purchase order finalization.
  • Appasamy Associates
    Field Services Engineer
    Appasamy Associates Jul 2022 - Dec 2023
    Delhi, India
    Conducted on-site installations, maintenance, and repairs of medical equipment, including appa Fundus camera,canon fundus camera,red glow microscope, basic model microscope,potec auto refractometer, Reichert NCT, Canon NCT,green laser,yag laser, field analyser, slit lamp(all models), refraction unit, bipolar coagulator,Applanation tonometer, digital vision chart , ensuring optimal functionality and compliance with regulatory standards.- Responded promptly to service calls and diagnosed technical issues, employing troubleshooting techniques to identify root causes and implement effective solutions.- Trained hospital staff on the proper use and maintenance of medical equipment, enhancing their proficiency and reducing the likelihood of operational errors.- Collaborated with the engineering team to develop preventive maintenance schedules and protocols, reducing equipment downtime by 20% and increasing reliability.- Documented service activities, including equipment inspections, repairs, and parts replacements, to maintain accurate records and facilitate future maintenance.- Engaged with customers to address concerns and provide technical support, fostering positive relationships and ensuring high levels of customer satisfaction.
  • Style World
    Sales Trainee
    Style World Feb 2021 - Jan 2022
    Sivakasi, Tamil Nadu, India
    - Assisted customers in selecting fabrics and accessories, providing personalized recommendations based on their preferences and project requirements, resulting in improved customer satisfaction scores.- Learned about different types of fabrics, their properties, and uses through training sessions and on-the-job experience, developing a comprehensive understanding of the product range.- Operated cash registers and processed transactions accurately, ensuring compliance with company policies and maintaining a high level of integrity in handling monetary transactions.- Participated in inventory management activities, including restocking shelves, organizing merchandise displays, and conducting stock counts, contributing to a well-maintained and organized store environment.- Shadowed experienced sales associates to observe sales techniques and customer interactions, actively seeking feedback and guidance to enhance sales skills and product knowledge.- Assisted in promotional events and sales campaigns, engaging with customers to promote featured products and drive sales revenue, gaining exposure to marketing and promotional strategies in the retail industry.This description highlights the candidate's role as a sales trainee in a textile shop, emphasizing their responsibilities, learning experiences, and contributions to the store's operations.

Dinesh Kumar Education Details

  • Arasan Ganesan Polytechnic College Sivakasi
    Arasan Ganesan Polytechnic College Sivakasi
    Diploma In Electrical And Electronics Engineering

Frequently Asked Questions about Dinesh Kumar

What company does Dinesh Kumar work for?

Dinesh Kumar works for Remidio

What is Dinesh Kumar's role at the current company?

Dinesh Kumar's current role is 🔧Service Engineer | Skilled in Medical Device Installation, Technical Support & Customer Training | Delivering Excellence in Healthcare Solutions🪛.

What schools did Dinesh Kumar attend?

Dinesh Kumar attended Arasan Ganesan Polytechnic College Sivakasi.

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