Overall 12+ years experience out of which 6.5years of experience in CRM tool ‘SALESFORCE’, in the project functional and design aspects. A result oriented Manager familiar with the implementation design & delivery of business solutions in Salesforce Domain. Have core strengths in requirement analysis, solution designs and technical leadership at various organisational levels. Have experience of working closely with external and internal clients to provide solutions that implement & integrate projects and technical design services that best fit the organisational frameworks & business requirements.