Dinesh Parthe Email & Phone Number

Pune, Maharashtra, India

Pune, Maharashtra, India

Primarily responsible for working with stakeholders to Elicit, Brainstorm, Analyze and document business needs and functional requirements. Providing strong liaison between business and development teams is paramount.As a part of this, I regularly create Requirement documents, User Stories, write Acceptance Criteria, Perform Gap & Impact analysis and address questions and concerns related to the system.Accountable for designing best possible solutions for the business needs that aligns to their mission and scope. Discovering solutions for continuously improving systems and processes.Developing and implementing strategies for fortune 500 leading client for increasing their revenue and developing ML predictive algorithms to reduce the churn rate for customers, re-marketing using ML model outputs to drive the business with data driven outputs, optimizing the lead funnel for the clients using lead scoring algorithms.Gathering and documented Business Requirements (BRD), created Non-Functional and FRD.Handled multiple projects simultaneously using Requirements Traceability Matrix (RTM).Identifying opportunities to enhance data integrity through database structure modifications.

Pune, Maharashtra, India

Conducted user Interviews from all departments, gatheredand analyzed requirementsWorked directly with product owners, directors andstakeholders to elicit requirementsContributed to innovative thinking, process improvement,and system enhancement which improved the efficiency by40% for overall projectExtensively used Agile Methodology in the projectmanagement based on SDLCDesigned and developed Sequence Diagrams, Joint andRapid Application Development (JAD/RAD), FlowDiagrams & PrototypesPerformed GAP analysis and created AS-IS and TO-BEbusiness process flow diagrams, integrate process flowdiagrams to show end-to-end business modelFollowed the UML based methods by using Visio to createUse Cases, Activity DiagramsLeads and directs the workforce in problem identification, problem solving and implementing continuous improvement measures

Pune, Maharashtra, India

Opportunity to have a profound exposure to business operations and retail banking due to well organizedtraining program and live case handling and client contactsIs a pilot member of a premiere banking account of TCS[USAA® (The United Services Automobile Association) aTexas-based Fortune 500 diversified -Financial Company)].And credited with smooth process transition to offshoreHad a direct training from client therein evolved the skillsof communicating and understanding the client in detailHas a fair knowledge in US-Retail and Investment Banking.This includes Credit Card, Annuities and CD-IRAs, DepositAccounts, CD-IRAs, DisputeHaving process knowledge of all processes. And isresponsible for driving knowledge repository team andconducting training. Ensures the SOPs are updated on thetimely basis, process updates and process improvements arehighlighted and framed in the right wayHas an expertise in dealing with Deposit accounts. This includes checking and savings account origination (New Account Applications), their maintenance (includes adding/removing subscriptions, adding overdraft facility, name/address changes, relationship changes, generating deposit copies) and account closures

Pune Area, India

• New Business Application NIGO team• Fulfilling the documents with the missed information• Regular interaction with the Onshore SME’s• Training the team for process• Facilitate team-building activities to improve team bonding